Overnight Case Manager - Arcadia

YMCA Of Greater Seattle • Auburn, WA

27d • $24 - $27

About The Position

The Arcadia Overnight Case Manager plays a dual role in maintaining a safe, supportive, and well-functioning environment while providing direct case management services to Drop-in and Shelter clients. This position ensures overnight coverage, supports client stability, and contributes to the overall upkeep and safety of the space.
This position is at the Social Impact Center Y, the social services branch of YMCA of Greater Seattle (YGS). The mission of the Social Impact Center Y is to accelerate young people’s ability to build safe, successful, and happy lives. Every year, we serve 5,000 children, youth, young adults, and families across King County with programs that aim to strengthen young people’s ability to develop to their fullest potential through four strategies: reducing risk factors; navigating systems towards successful life transition; ensuring stability, safety and wellness in times of crisis; and building competencies and social capital. The Social Impact Center Y’s programs include housing, behavioral health, foster care licensing, violence prevention, education, and employment. Many of the young people we serve have had involvement in the foster care, criminal justice system, and/or homelessness systems.

Requirements

• Bachelor's degree in psychology, social work or related social services field or equivalent experience, Masters preferred. Other applicable education, training, and experience, which provide the knowledge, abilities, and skills necessary to perform effectively in the position will be considered.
• Experience working with teens or young adults in employment, foster care, group care, housing, education, juvenile justice, anti-poverty, vocational support, mental health, chemical dependency and/or homelessness fields.
• Ability to teach effective independence skills for a variety of learning styles and to plan supportive activities.
• Strong youth engagement and relationship-building skills.
• Strong verbal and written communication skills.
• Basic computer skills and working knowledge of Microsoft Office.
• Ability to transport self and client(s) in a safe and effective manner, and to meet clients at community locations; proof of adequate vehicle insurance coverage is required, or ability to travel to areas without public transportation.
• Current state approved First Aid and CPR certification.
• Current approved HIV blood borne pathogens training.
• Within 30 days of employment or first available training.

Nice To Haves

• Prefer knowledge of and previous experience with, diverse populations (language, culture, race, physical ability, sexual orientation, etc.). Ability to speak any language in addition to English may be helpful.
• Some Case Manager positions required Bachelor's degree or higher.

Responsibilities

• When needed provide overnight support to PSH clients, addressing immediate needs and concerns.
• Maintain and manage an assigned caseload, offering ongoing case management services.
• Assist clients in crisis intervention and de-escalation as needed.
• Support clients in achieving housing stability and individualized service goals.
• Document client interactions, incidents, and progress in a timely and accurate manner.
• Coordinate with daytime staff and service providers to ensure continuity of care.
• Maintain a safe, clean, and organized environment throughout the overnight shift.
• Conduct routine checks of the facility to ensure safety and security.
• Address minor maintenance or cleanliness issues and report larger concerns as needed.
• Enforce house rules and program policies consistently and respectfully.
• Complete shift reports, logs, and required documentation.
• Communicate important updates and incidents to incoming staff.
• Participate in team meetings and contribute to client care planning when applicable.
• Adapt schedule and responsibilities as needed to meet program demands.
• All employees and volunteers are responsible for adhering to abuse prevention policies, maintaining appropriate boundaries, completing required training, reporting suspicious or inappropriate behavior, and complying with mandated reporting requirements.
• Responsible for ensuring staff are properly screened, trained, supervised and held accountable to the organization’s abuse risk management standards.

Benefits

• Membership to the YMCA of Greater Seattle for you and your household
• Medical, Dental, Vision, and Life insurance
• Retirement with 12% employer contributions after 2 years of services - see Y Retirement for more information. Other Savings plans available upon hire.
• Free access to mental health resources
• Rapidly accruing paid time off (PTO)
• Discounts on qualifying YMCA of Greater Seattle childcare, day camp, overnight camp and outdoor leadership programs. 25% for part-time staff, 50% for full-time staff.
• Direct care staff in the Social Impact Center receive monthly personal Wellness days in addition to existing PTO and Paid Holiday benefits

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 501-1,000 employees