Overnight Call Center Representative NRH

MAPNorth Richland Hills, TX
20d$17Onsite

About The Position

Do you enjoy working in customer support and helping others? If so, we have the job for you! MAP Communications is accepting applications in our call center for Full Time Overnight Inbound Call Center Representataive. We are looking for motivated and performance-driven people. More importantly, we are looking for the RIGHT people to fill these unique and important positions. In this crucial role, you are on the front lines, responding to a high volume of phone inquiries and addressing each with care, detail, and most importantly, empathy! This is an in office p osition. Your job will be to professionally handle incoming calls, greet callers, provide and request required information, transfer calls, or take messages as necessary. You will work on our state-of-the-art call processing system and will be trained on a variety of call center tools to help properly prioritize customer needs. We are an inbound call center only. We do not perform any outbound telemarketing or hard sales calls. Map Communications is an Equal Opportunity Employer, committed to providing equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by applicable law. Don't miss out on this opportunity – Apply Today!

Requirements

  • A welcoming voice with an upbeat tone
  • Strong command of the English language with good spelling and grammar
  • Computer skills in a Windows based environment
  • Good attendance
  • The ability to type 35 words per minute or more

Responsibilities

  • Professionally handle incoming calls
  • Greet callers
  • Provide and request required information
  • Transfer calls
  • Take messages as necessary

Benefits

  • Employee Stock Ownership
  • Full Medical, Dental, and Vision Benefits
  • Paid Vacation
  • Traditional 401K with company matching
  • Free Life Insurance policy
  • Legal Assistance
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