Overnight Bell Attendant

Four Seasons Hotels and Resorts•Scottsdale, AZ

1d•$20•Onsite

About The Position

About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: Experience the luxury of living and working in one of the Southwest’s most desirable destinations. Scottsdale blends refined living with world-class golf, dining, shopping, wellness, and arts. Minutes from Old Town, Phoenix, and Sky Harbor, it offers easy access locally and globally. Weekends lend themselves easy escapes, whether a day trip to Sedona’s red rocks, a visit to the Grand Canyon, or exploring Arizona’s diverse desert and mountain landscapes. Build a career as dynamic as the place you call home, enjoying a lifestyle defined by excellence, balance, and meaningful connection. About the role We are looking for you to be our next Overnight Bell Attendant (Part Time) to assists guest with luggage during arrival and departure, makes necessary deliveries to and pick up from guest rooms, transports guest and hotel packages and parcels.

Requirements

Previous guest services experience preferably in a luxury resort/hotel.
The ability to work in warm temperatures outdoors
Team player with attitude of ready and willing to help where and when needed around the resort.
Bending to pick up or place luggage or boxes on cart.
Pulling luggage carts with weight of up to 200 pounds. Cart may be pulled up to the length of a full city block.
Lifts boxes of up to 100 pounds and carries them for up to 15 feet.
Is mobile during 100% of shift
Must have Friday/Saturday availability
Candidates must have valid work authorization for the U.S.

Responsibilities

Greets guests and escorts them to their rooms.
Delivers luggage to room upon check-in and picks up luggage from room upon departure, moving the luggage to storage or the Front Drive.
Maintains proper records of deliveries and pick-ups.
Handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible; resolves customer complaints, assist customers in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, directions, etc.
Greets all guest passing through lobby and offers them assistance.
Work harmoniously and professionally with co-workers and supervisors.
Performs shoeshine service; picking up shoes from guest room, cleaning and polishing them and returning them to the guest.
Performs errands for guests and the hotel that may require local travel off of the hotel property.

Benefits

Compensation: $20.00 plus gratuities
A welcoming, energizing culture where you’re encouraged to bring your authentic self to work every day
Comprehensive learning and development programs designed to help you grow, refine your craft, and build your career
Inclusive, diverse employee events and celebrations throughout the year
Exclusive Four Seasons travel perks and employee discounts worldwide
Competitive compensation and benefits, including Medical, Dental, Vision, and Retirement plans effective as soon as 30 days
Complimentary Dry Cleaning for Employee Uniforms
Complimentary Employee Meals
And so much more as part of the Four Seasons experience

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