Overnight Ambassador - Portland Garages
About The Position
The Overnight Attendant Supervisor is responsible for monitoring and overseeing multiple parking locations in Portland, ensuring smooth operations while delivering exceptional customer service. This role involves assisting customers with entry and exit transactions, maintaining parking equipment, and ensuring cleanliness and safety standards are met. You will be expected to answer emergency calls and cover shifts and help fellow employees in the event of an emergency. The Overnight Attendant Supervisor will also provide detailed reports at the end of their shift regarding any issues encountered.
Requirements
- At least 18 years of age
- Excellent customer service and communication skills
- Ability to verbally communicate with guests
- A valid driver's license is required for this role
Nice To Haves
- Previous customer service experience, preferred
Responsibilities
- Monitor and oversee multiple parking locations during overnight shifts.
- Provide customer service by assisting with entry/exit transactions.
- Maintain parking equipment in operating condition and troubleshoot malfunctions.
- Work closely with team members and management to meet cleanliness and safety standards.
- Greet arriving and departing guests in a friendly manner.
- Direct incoming guests to available parking spaces as a traffic controller.
- Perform vehicle counts to prevent overfilling of parking spaces.
- Issue violation warnings to tenants and visitors for policy violations.
- Control traffic at entrances and exits and assist guests in locating their vehicles.
- Assist in maintenance and repair of parking equipment as directed.
- Report accidents, incidents, or safety concerns immediately to management.
- Communicate professionally with guests, clients, and teammates. the upkeep of the garage and report hazards to superiors.
- Maintaining upkeep and tidiness of company vehicle. (Not taken home)
- Keep Emergency phone on you and answer quickly while on shift.
- Charge the company vehicle every time you are done using it to ensure the next person has a vehicle available.
Benefits
- Generous Paid Time Off: Enjoy 10 days of paid time off, plus 8 paid holidays, so you can rest and recharge.
- Comprehensive Health Plans: Access top-notch Medical, Dental, and Vision coverage for you and your family.
- Life and Disability Insurance: Company paid basic life and Short-Term Disability to secure your future with essential protection for you and additional options for your loved ones.
- 401(k) Plan: Benefit from a generous employer match with immediate vesting to help you save for retirement.
- Employee Assistance Program: Access behavioral Health Care to assist with personal needs for you and your family members.
- Parental and Caregiver Leave: Enjoy time off to support your growing family or care for loved ones.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Industry
Personal and Laundry Services
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
