Outside Services Coordinator

Greenville Country Club • Greenville, SC

6d

About The Position

This role serves as the on-shift leader when management is not present and helps ensure the club’s service standards, operational procedures, and member experience expectations are consistently upheld. The Outside Services Lead plays a key role in coordinating daily activities, guiding team members, and maintaining a professional, organized, and service-focused golf operation. The ideal candidate demonstrates initiative, strong communication skills, and the ability to lead peers while delivering exceptional hospitality to members and guests.

Requirements

• High school diploma or GED required.
• Requires basic computer skills including proficiency in Microsoft Office.
• Previous experience in golf operations, hospitality, or service leadership preferred
• Strong communication and interpersonal skills
• Ability to lead peers with professionalism and confidence
• Strong organizational and problem-solving abilities
• High attention to detail and commitment to service excellence
• Ability to work outdoors in varying weather conditions
• Dependable, punctual, and team-oriented

Nice To Haves

• Golf course experience preferred.

Responsibilities

• Provide on-shift leadership and direction to the Outside Services team
• Assign daily staff positions including bag drop, range operations, and cart staging
• Model professionalism, urgency, and service excellence
• Provide real-time coaching and feedback to team members
• Help maintain a positive and accountable team culture
• Review the tee sheet and anticipate daily operational needs
• Coordinate with Golf Shop staff regarding events, tournaments, or group play
• Complete and oversee daily operational checklists
• Adjust priorities and staff assignments based on pace of play and volume
• Identify and address operational issues before they impact the member experience
• Ensure a welcoming and seamless arrival and departure experience for members and guests
• Oversee bag drop operations, cart staging, and club handling
• Respond to member requests and concerns with professionalism and urgency
• Serve as a primary operational contact when management is not present
• Oversee daily range operations including ball collection, setup, and presentation
• Ensure on-course stations (sand, water, ice) are properly stocked and maintained
• Maintain cleanliness and organization at bag drop, cart staging, and practice areas
• Monitor supplies and overall presentation of outside service areas
• Ensure golf carts are cleaned, charged, and properly staged for play
• Remove damaged or underperforming carts from service and report maintenance needs
• Maintain the quality and appearance of carts and club equipment
• Assist in onboarding and training new Outside Services team members
• Reinforce service standards and operational procedures
• Promote consistency, efficiency, and attention to detail across the team
• Ensure established club policies and operating procedures are followed
• Other duties, as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 11-50 employees