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The mission of this position is to address the tire needs of customers in a safe, approved manner using the proper tools and techniques on customer property and during roadside assistance calls. The role involves performing roadside tire service on commercial vehicles, both during scheduled hours and after hours on-call. Essential duties include identifying and inflating tires correctly, balancing wheels, dismounting and mounting wheels, repairing punctured tires, and maintaining the service vehicle and tools. The technician is expected to maintain positive relationships with customers and uphold the company's culture of safety.