Outside Server Assistant

ClubCorpVista, CA
8d

About The Position

The Server Assistant supports the front-of-house team by assisting with food and beverage service, ensuring a smooth and efficient dining experience for members and guests. This role plays a critical part in maintaining high service standards and operational efficiency. Server Assistants help with setting up, cleaning, and supporting service tasks, and contribute to creating a welcoming atmosphere.

Requirements

  • Must be able to stand, walk, and perform physical activities for extended periods.
  • Ability to work in varying temperatures and environments, with potential exposure to dust, fumes, or gases.
  • Capable of climbing ladders, squatting, kneeling, reaching, grasping, twisting, bending, and folding/unfolding as required.
  • Able to lift, carry, push, and pull up to 100 lbs. occasionally.
  • Effective communication skills, including talking and hearing, with sufficient visual acuity.
  • Attendance requirements for this position as outlined on the weekly schedule.
  • Additional hours are required to meet deadlines of the position, including weekends and/or holidays.

Nice To Haves

  • High school diploma or equivalent.
  • Previous experience in Food and Beverage service.
  • Current Food Handler and Alcohol Server Certifications as required by state and city regulations.
  • Completion of Invited’s F&B Service Training program.
  • Excellent communication skills with the ability to speak clearly and effectively.
  • Ability to follow instructions and communicate well with team members.

Responsibilities

  • Assist with delivering food and beverages to members/guests, ensuring prompt service.
  • Help maintain cleanliness and organization in the dining area, including setting up tables and restocking supplies.
  • Gain basic knowledge of the à la carte menu and daily specials to assist with service and answer simple questions.
  • Greet members/guests with a friendly attitude, providing basic assistance and ensuring a welcoming environment.
  • Collaborate with team members to ensure a smooth dining experience, providing support as needed.
  • Assist in handling Member/Guest requests and complaints, escalating issues to Servers or management when necessary.
  • Complete side work, including cleaning, organizing, and stocking work areas to meet club standards.
  • Follow safety and cleanliness guidelines, ensuring all areas are maintained in accordance with Club policies.
  • Perform additional duties as assigned by management, including supporting special events and large parties.
  • Due to the dynamic nature of the club, employees are expected to assist others as needed and take on additional tasks as assigned by management.
  • Follow all company, club, and department policies, procedures, and instructions.
  • Maintain a high level of professionalism and a commitment to excellence in interactions with members, colleagues, and staff.
  • Follow safe working practices, ensuring compliance with safety guidelines and encouraging others to do the same.
  • Take the initiative in personal and professional growth and maintain any required certifications relevant to your role.
  • Address and resolve challenges using available resources, working with regional and corporate teams to support club operations.
  • Attend daily briefings and actively engage in required activities to stay informed and contribute to the team’s success.
  • Wear a clean, neat uniform that meets club standards.

Benefits

  • Medical, dental, and vision coverage
  • Life insurance
  • Short-term and long-term disability insurance
  • 401(k) retirement savings plan
  • Generous paid time off and leave programs (time off as required by applicable law is also provided for part time team members)
© 2024 Teal Labs, Inc
Privacy PolicyTerms of Service