Outside Sales

McGill Hose & Coupling Inc•Woburn, MA

12d

About The Position

The Application Specialist serves as a technical and relationship-driven sales professional, responsible for identifying opportunities, supporting customers with product and application expertise, and driving profitable growth within a defined territory. This role bridges technical application knowledge and consultative sales, ensuring customers receive optimal solutions for their hose, fitting, and fluid transfer challenges. The ideal candidate combines a strong technical aptitude with an entrepreneurial mindset, excelling at converting opportunities into long-term customer partnerships.

Requirements

Proven experience in outside sales (preferred 2-4 years)
Strong communication, negotiation, and interpersonal skills.
Must be knowledgeable and proficient in all Microsoft Office Products (Excel, Word, Teams, Etc.)
Technical aptitude and ability to understand and explain product specifications.
Self-motivated and results oriented.
Ability to work independently and as part of a team.

Nice To Haves

Knowledge of the New England market and industries is a plus.

Responsibilities

Develop new business opportunities through direct customer engagement, field visits, phone, and digital communication channels.
Manage and grow existing accounts by understanding customer applications, pain points, and long-term goals.
Follow up on quotes, leads, and inquiries to ensure conversion and customer satisfaction.
Meet or exceed monthly and annual sales targets with a focus on profitable growth.
Provide technical consultation to customers on hose assemblies, fittings, and system applications.
Work with internal teams (inside sales, purchasing, fabrication, and engineering) to deliver solutions that meet customer specifications.
Troubleshoot field issues and recommend appropriate product or system modifications.
Conduct product demonstrations, application reviews, and joint calls with outside sales or supplier representatives.
Build and maintain a robust customer database and territory plan within CRM.
Document customer visits, quotes, and opportunities consistently.
Collaborate with Account Managers and Inside Sales to ensure seamless service delivery.
Manage time and territory strategically to maximize coverage and efficiency.
Maintain expert-level product knowledge across assigned product categories.
Attend training sessions, supplier workshops, and trade shows to stay current on new technologies and market trends.
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