Outside Sales

Mid-States Bolt & Screw•Norton Shores, MI

18d

About The Position

The Outside Sales Representative is responsible for sales growth, developing and managing customer relationships, and executing strategic sales initiatives within a geographic region. This role ensures consistent achievement of revenue targets, market share growth, and customer satisfaction through proactive account management and business development activities. Work requires substantial knowledge of items sold. Representative is assigned to a specific region or territory.

Requirements

Degree in Business, Marketing, or related field preferred
1–4 years of experience in sales, preferably in [industrial fastening].
Proven track record of achieving sales targets and growing territory revenue.
Experience managing key accounts and developing new business.
Strong communication, negotiation, and presentation skills.
Strategic thinking and territory planning abilities.
Excellent organizational and time management skills.
Proficiency with CRM systems and Microsoft Office Suite.
Self-motivated, goal-oriented, and able to work independently.

Responsibilities

Achieve or exceed monthly, quarterly, and annual sales targets within the assigned territory.
Identify, pursue, and secure new business opportunities through prospecting, networking, and lead generation.
Develop and execute sales plans that align with company objectives and marketing strategies.
Analyze market trends, competitor activity, and customer needs to identify opportunities for growth.
Answer customers questions about products, prices, availability, product uses, credit terms.
Estimate or quote prices, credit or contract terms, warranties, and delivery dates.
Build and maintain strong relationships with existing customers to ensure satisfaction, retention, and repeat business.
Conduct regular visits and reviews with key accounts to understand their business needs and present tailored solutions.
Negotiate contracts, pricing, and terms of sale within company guidelines.
Address customer inquiries, concerns, and complaints promptly and effectively.
Obtain credit information about prospective customers.
Prepare drawings, estimates, and bids that meet specific customer needs.
Prepare accurate sales forecasts, activity reports, and market intelligence updates.
Monitor and report on key performance indicators (KPIs), sales metrics, and territory performance.
Collaborate with internal teams (marketing, operations, finance) to ensure smooth execution of customer orders and initiatives.
Work closely with marketing teams to implement promotional campaigns and product launches.
Provide feedback from the field to support product development and service improvements.
Participate in sales meetings, training sessions, and trade shows as required.