About The Position

We’re looking for bold, entrepreneurial talent ready to help build something extraordinary — and reshape the future of building products distribution. QXO is a publicly traded company founded by Brad Jacobs with the goal of building the market-leading company in the building products distribution industry. On April 30, 2025, QXO completed its first acquisition: Beacon Building Products, a leading distributor in the sector. We are building a customer-focused, tech-enabled, and innovation-driven business that will scale rapidly through accretive M&A, organic growth, and greenfield expansion. Our strategy is rooted in delivering exceptional customer experiences, improving operational efficiency, and leveraging data, digital tools, and AI to modernize a historically under-digitized industry.

Requirements

  • Minimum 4+ years of relevant Sales or Customer Service experience
  • Diligent organizational habits with a detail-oriented focus on producing high-quality deliverables
  • Problem-solving acumen with an ability to see through complexity and exercise sound judgment with strong interpersonal skills
  • Proficient skill with Microsoft Office 365 applications (Word, Excel, Outlook, and PowerPoint)
  • Professional written and verbal communication skills to communicate effectively across all levels
  • Moderate travel up to 25% as needed for business purposes
  • Work assignments may be completed remotely and/or in available company offices

Nice To Haves

  • Industry knowledge in residential roofing or commercial roofing materials is a plus

Responsibilities

  • Provide unique and elevated customer experience in support of Beacon’s sales efforts by collaborating with the branch manager and outside sales representatives to continuously improve the service offering
  • Manage the end-to-end order management process by tracking orders checking stock availability suggesting complementary products and collecting customer feedback
  • Operate as the primary point of contact for key customers during issue resolution through calls and emails
  • Partner with outside sales representatives to develop strategies to become the number one roofing distributor by maintaining a strong working relationship with key customers
  • Engage in independent discussions with manufacturers to track and learn about products to educate customers
  • Make strategic recommendations to customers to drive private label products and digital (Beacon PRO+) penetration
  • Resolve day-to-day issues quickly, efficiently, and safely

Benefits

  • 401(k) with employer match
  • Medical, dental, and vision insurance
  • PTO, company holidays, and parental leave
  • Paid training and certifications
  • Legal assistance and identity protection
  • Pet insurance
  • Employee assistance program (EAP)
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