Outside Sales Representative - South Oregon (Esthetics License Required)

Eminence Organic Skin Care•Medford, OR

29d•Remote

About The Position

As the Outside Sales Representative, you are a contracted sales and training representative to Eminence Organic Skin Care yet maintain your own business entity. Your focus will be on both opening new accounts while continually building business within existing accounts. You will work closely with the Inside Sales Representative (located at Eminence’s Central Office) to receive and process complex Customer orders, inquiries and/or complaints covering items or products ordered. You will use your expert knowledge of products, product availability, sales territories, and individual Customers to provide training on a quarterly basis to both new and existing customers. You will use Customer Relationship Management (CRM) software to record Customer communications. You will report directly to The Outside Sales Manager who is located at Eminence’s Central Office.

Requirements

Esthetics License/Certification – required
Ability to travel overnight within the territory & ability to travel outside of territory as necessary - required
Valid driver’s license and vehicle for assigned territory – required
Esthetics experience – minimum 2 years
Sales experience – minimum 3 years
Customer Service experience – minimum 2 years
Training facilitation and/or presentation experience – minimum 1 year
Valid passport
Proficiency in MS Word, Excel, PowerPoint, CRM, Data Entry, and Outlook; experience with Salesforce systems is advantageous.

Nice To Haves

Esthetics experience using Eminence products - preferred
Experience managing a territory as a Sales Representative - preferred
Proven track record in achieving sales quotas with a strong drive to close deals and prospect new business

Responsibilities

Deliver training to each Customer at their spa location on a quarterly basis (between 1.5 – 3 hours every 3 months)
Provide Monthly Support Visits to Customers that achieve a specific revenue threshold
Provide monthly training to all New Customers (for the first 3 months) upon opening
Assist Customers with menu descriptions and protocols
Meet annually with each Customer to set goals for the upcoming year and provide the necessary support and guidance to assist Customers with achieving those goals
Participate in all sales activities necessary to achieve the sales targets for each Fiscal Year (Fiscal Year runs 1-Oct to 30-Sep of each calendar year)
Support Customers in placing their orders, including providing guidance on how to use Eminence’s B2B online ordering tool
Assist Customers with utilizing available support within the Eminence Loyalty Program to grow their business
Assist Customers with event planning, merchandising, staff contests, promotions, and advertising (including social media)
Drive the completion of Eminence’s annual Customer Satisfaction Survey within assigned territory by explaining the benefits of the Survey to Customers
Set targets for new business and prospect the territory accordingly to achieve those targets
Document all sales activities and communications for assigned accounts in the CRM, utilizing tools like Eminence Maps and Klipfolio to evaluate polygon performance.
Proactively prospect new business in assigned territory and maintain an active Lead Pipeline
Represent Eminence at tradeshows as necessary, including following up with Leads generated at the tradeshow and, when necessary, organizing local staff to attend