Outside Sales Representative

Flow Control Group•Oilville, VA

12d

About The Position

Sell, build, and maintain customer and sales base within specified territory to all inquiries by performing the following duties. Essential Duties and Responsibilities: Contact and visit customers to build and maintain relationships by email, phone, fax, letter, and personal visits. Compiles list of prospective customers for use as sales leads, based on information from account lists, business directories, and other sources. Generates written quotes with supporting correspondence to qualified prospects and follows up until the order is placed, lost, or the opportunity is closed. Talks with existing customers to determine current/future needs and current satisfaction, and build a relationship. Introduces new products to clients and prospects using samples or a catalog, displays or demonstrates the product, and emphasizes salable features. Quotes prices and credit terms established and prepares sales orders as necessary. Communicates with the warehouse to estimate the date of delivery of the product to the customer. Helps in gathering of current marketplace information on pricing, products, merchandising techniques, etc., for the Sales Manager. Resolves customer complaints by investigating problems, developing solutions, and making recommendations to management. Maintain technical knowledge by reviewing professional publications, attending educational workshops, establishing personal networks, and participating in professional societies. Attend sales meetings as required. Maintains open communication with the Sales Manager as to whereabouts for scheduling purposes. Maintain Outlook calendar day, prepare call reports weekly, and keep vehicle/maintenance log and expense accounts on a monthly basis. Cover customer service duties as needed in the absence of other customer service personnel. Other duties as assigned by the Sales Manager.

Requirements

Associate’s degree or equivalent from a two-year college or technical school; or one to two years of related sales or customer service experience and/or training; or equivalent combination of education and experience.
Must have a valid driver’s license and driving record that is acceptable to the company’s insurance policy.

Nice To Haves

Background in the plastic industry is a plus.

Responsibilities

Contact and visit customers to build and maintain relationships by email, phone, fax, letter, and personal visits.
Compiles list of prospective customers for use as sales leads, based on information from account lists, business directories, and other sources.
Generates written quotes with supporting correspondence to qualified prospects and follows up until the order is placed, lost, or the opportunity is closed.
Talks with existing customers to determine current/future needs and current satisfaction, and build a relationship.
Introduces new products to clients and prospects using samples or a catalog, displays or demonstrates the product, and emphasizes salable features.
Quotes prices and credit terms established and prepares sales orders as necessary.
Communicates with the warehouse to estimate the date of delivery of the product to the customer.
Helps in gathering of current marketplace information on pricing, products, merchandising techniques, etc., for the Sales Manager.
Resolves customer complaints by investigating problems, developing solutions, and making recommendations to management.
Maintain technical knowledge by reviewing professional publications, attending educational workshops, establishing personal networks, and participating in professional societies.
Attend sales meetings as required.
Maintains open communication with the Sales Manager as to whereabouts for scheduling purposes.
Maintain Outlook calendar day, prepare call reports weekly, and keep vehicle/maintenance log and expense accounts on a monthly basis.
Cover customer service duties as needed in the absence of other customer service personnel.
Other duties as assigned by the Sales Manager.