Outside Sales Representative

About the position

The position requires in-depth knowledge, experience, and skills to effectively represent the company with the largest or most complex customers. The individual will understand customer needs and identify products and services to meet these requirements. Additionally, the role involves participating in a leadership capacity to help train and develop less experienced members of the sales staff and may act as Sales Manager during their absence.

Responsibilities

• Represents the company during the sales process by collecting data on customer needs and design specifications, acting as a liaison between inside technical/design staff and customer in developing sales proposals.
• Develops sales contracts for a wide range of projects, including residential, multi-family, and commercial, by collecting specification information from the client's engineer or architect of record.
• Troubleshoots field issues which may be difficult to resolve or are complex in nature.
• Effectively plans and conducts sales presentations for current and prospective customers.
• Researches, identifies, and solicits new customers, generating sales opportunities through research on client needs and industry competition.
• Continuously updates customers on products and services and explains how these meet current or future customer requirements.
• Participates in a leadership role, such as chairing meetings and helping train and develop less experienced members of the sales staff.
• Prepares recurring and special reports, forms, or other documentation for management as required.
• Enhances knowledge of sales techniques and expands product and industry knowledge by attending company-sponsored training programs.
• Plans and paces own work efficiency to meet productivity goals.
• Understands and observes all safety procedures and practices to prevent injury to self or coworkers.

Requirements

• Bachelor's degree in Sales, Marketing, or related field plus two (2) years prior sales experience, or equivalent combination of education and experience.
• In-depth knowledge of company products, services, production processes, and product standards.
• In-depth understanding of policies and procedures relating to sales and customer service.
• Ability to maintain confidentiality regarding sensitive information.
• Demonstrated professionalism, diplomacy, and tact.
• Highly effective selling and presentation skills.
• Ability to achieve aggressive sales goals and objectives.
• Ability to prioritize work, manage time effectively, and work unsupervised.
• Well-developed interpersonal and influencing skills.
• Attention to detail.
• Proficiency in Office Suite.
• Valid driver's license.