Outside Sales Representative – Parts and Service

Milton CAT•Scarborough, ME

1d•$70,000 - $100,000

About The Position

Are you passionate about helping customers keep their equipment running at peak performance? Milton CAT is looking for a Parts and Service Sales Representative to join our Power Systems team. In this role, you’ll be the go-to expert for Caterpillar parts, preventative maintenance, and repair solutions, helping customers reduce operating costs and minimize downtime. Note: We are recruiting for one open position and have advertised this position in multiple cities within our territory. Starting Compensation Range: $70,000-$100,000; base plus commission structure based on performance. Outside Sales Representatives typically earn within the stated range for year one, but typically have unlimited earning potential each year. Why You’ll Love Working at Milton CAT Milton CAT is the Northeast’s exclusive distributor of Caterpillar equipment, engines, and generators. We’re a privately held company that values our employees and invests in their growth. We offer: Competitive pay with bonus potential Paid Time Off + 8 paid holidays Health, Dental & Vision insurance (Employee & Family) Disability & Life Insurance Retirement Plan with company match Tuition Reimbursement (after 1 year of service) Safety & Wellness Programs Extensive training and career development

Requirements

Associate degree or trade school certification, plus a high school diploma
3–5 years of experience supporting Prime/Standby Generators in a parts or service role
3–5 years of direct experience in the generator industry (e.g., sales/support company, facility management, wholesaler, or rental provider)
Proficiency with Microsoft Office and CRM software
Excellent written and verbal communication skills
Strong problem-solving abilities and attention to detail
A proactive, customer-first mindset with a sense of urgency
Ability to work independently and manage time effectively
Strong organizational skills in a fast-paced environment
Willingness to work after hours when needed to support customers
Ability to travel for training, including occasional overnight stays
Basic math skills
Valid driver’s license with a clean driving record

Nice To Haves

Sales or territory management experience
Knowledge of Caterpillar products
Experience with diesel/gas engines or generator-related business

Responsibilities

Build strong relationships with customers and recommend parts and service solutions
Promote Milton CAT’s product support programs (e.g., loadbank testing, cooling system service, engine/generator overhauls)
Promote, develop, and sell maintenance contracts
Provide parts and service quotes to customers
Create and maintain profiles on all major parts and service competitors
Report lost parts and service sales
Meet targets for sales, profits, units, and close ratios
Keep updated machine population in assigned territory
Coordinate service and parts delivery to ensure top-tier customer experience
Generate new business and meet sales goals
Provide training and support for equipment operation and maintenance
Maintain customer accounts using CRM software
Be available to support customers after hours when needed
Participate in business and trade events; maintain membership in trade organizations
Perform all other related duties as assigned