Outside Sales Representative Outside Sales

Builders Firstsource • Baltimore, MD

73d

About The Position

The position requires an individual to demonstrate in-depth knowledge, experience, and skills to effectively represent the company with the largest or most complex customers. The individual will understand customer needs and identify products and services to meet these requirements. Additionally, the role involves participating in a leadership capacity to help train and develop less experienced members of the sales staff and may also act as Sales Manager during their absence.

Requirements

• Bachelor's degree in Sales, Marketing, or related field plus two (2) years prior sales experience, or equivalent combination of education and experience.
• In-depth knowledge of company products, services, production processes, and product standards.
• In-depth understanding of policies and procedures relating to sales and customer service.
• Ability to maintain confidentiality regarding sensitive information, including company information and customer-specific information.
• Demonstrated professionalism, diplomacy, and tact to portray the company in a positive manner.
• Highly effective selling skills.
• Ability to achieve aggressive sales goals and objectives.
• Highly effective presentation skills, including the ability to present complex subject matter to an audience which may lack expertise of the topic.
• Ability to prioritize work, manage time effectively, and work unsupervised.
• Well-developed interpersonal and influencing skills, including demonstrated ability to interact effectively with various levels within customer organizations, including senior management levels.
• Ability to utilize background and experience to provide training and development to less experienced Outside Sales Reps.
• Attention to detail.
• Proficiency in Office Suite.
• Valid driver's license.

Responsibilities

• Represents the company during the sales process by collecting data on customer needs and design specifications, acting as a liaison between inside technical/design staff and customer in developing sales proposals.
• Develops sales contracts for a wide range of projects, including residential, multi-family, and commercial, by collecting specification information from the client's engineer or architect of record and conveying needs and changes to technical staff and management.
• Troubleshoots field issues which may be difficult to resolve or are complex in nature.
• Effectively plans and conducts sales presentations for current and prospective customers.
• Designs professional demonstrations or presentations of company products and services and provides clarification on how we can meet their specific needs.
• Researches, identifies, and solicits new customers.
• Generates sales opportunities through research on client needs, industry competition, and effective demonstration of the features and benefits of the company's products and services.
• Continuously updates customers on products and services and provides explanations on how these products and services meet current or future customer requirements.
• Participates in a leadership role, such as chairing meetings, acting in the Sales Manager's capacity during their absence, and helping train and develop less experienced members of the sales staff.
• May provide training to less experienced Outside Sales Reps.
• Prepares recurring and special reports, forms, or other documentation for management, as required.
• Enhances knowledge of sales techniques and expands product and industry knowledge by attending company-sponsored training programs.
• May serve as presenter at training programs to assist in the development of less experienced Outside Sales Reps.
• Plans and paces own work efficiency in order to meet daily, weekly, project, or team-related productivity goals.
• Understands and observes all safety procedures and practices to prevent injury to self or coworkers.
• Carries out other duties as assigned.

What This Job Offers

• Industry: Building Material and Garden Equipment and Supplies Dealers
• Education Level: Bachelor's degree