Outside Sales Engineer - Aftermarket

R.F. MacDonald • Las Vegas, NV

278d

About The Position

R.F. MacDonald is seeking an experienced Boiler Aftermarket Sales individual to maintain existing customer relationships, Sale Contracts for maintenance, service & repairs, replacement/modifications of the complete product and service offerings, including commercial and industrial burners, boilers, pumps, and related accessories. This role is responsible for meeting the end-users and clients. This effort involves regular contact with the end-users and plant engineers who operate our equipment. The Aftermarket Salesperson works outside of the office three to four days a week. This position reports to the General Manager, who will delegate Aftermarket Sales positions duties.

Requirements

• A bachelor's degree in a Business or technical discipline.
• Two years of technical school, community college or trade school.
• Minimum 5 years' experience in aftermarket sales.
• Experience in Contracts related to maintenance, Service & repairs, in a heavy equipment and machinery company is preferred.
• Experience in Boiler and Pump sales are preferred.

Nice To Haves

• Strong understanding of aftermarket parts distribution for the heavy industrial equipment segment is preferred.
• Good computer skills using Microsoft Outlook, MS office.

Responsibilities

• Provide quotations to customers, assist the department's personnel, dispatcher and assist with scheduling of work and monitor billings, costs, and inventory, related to the job quotations.
• Responsible for appraising the customer's service needs for the repair of various products including boilers, burners, boiler accessories, and other heat producing equipment including any other product offerings.
• Provide boiler sizing and application support, with the assistance of the equipment salesperson, as needed on the various boilers to assist in proper equipment operation and selection.
• Develop an understanding of the contractors, engineering sites, and industry requirements by spending time in the field with our equipment sales personnel.
• Have a good personal image, empathy for the customer and the customer's problems, and be willing and proactive to do, within reason, what is required to solve problems for the customer.
• Display a willingness to learn, and to expand in the position.
• Ability to produce detailed but concise quotations pertaining to customer requirements.
• Proactively call to existing customers to develop long-term relationships and generate service contracts.
• Support customer billing and costing as needed for accurate accounting of the department's work.
• Expected to be out of the office calling on customers and providing proposals.
• Collaborates with other team members to assist in job layout and review when assistance is needed.
• Keep the Sales Manager, Service Manager, Dispatcher, Sales Team, and Service Personnel informed of ongoing issues with new and existing projects and customers.
• Willing to perform other functions as may be required to maximize the efforts of the company in attaining sales, or improving service to the customer.
• Be up-to-date with the best of our collective resources and capabilities.
• Be able and willing to work the hours necessary to fulfill the needs and expectations of the position.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Merchant Wholesalers, Durable Goods
• Education Level: Bachelor's degree
• Number of Employees: 251-500 employees