Outside Recovery Associate

Rural King Supply-posted 4 months ago
Entry Level
Jeffersonville, IN
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The purpose of the Outside Recovery Associate is to facilitate efficient management of various projects in our outdoor merchandising area, with a core emphasis on assisting customers in loading their vehicles post-purchase. In addition, the role involves activities such as pricing and zoning outdoor merchandise, unloading delivery trucks, gathering shopping carts, attending to customer inquiries, and maintaining a pristine exterior presentation of the store, ensuring a warm and inviting entry for our customers.

  • Deliver exceptional customer service by assisting customers in loading their purchases into their vehicles.
  • Collect customer signatures for load out tickets to confirm successful transactions.
  • Perform 'load outs' for customers from the store to their vehicles, ensuring safe loading and contributing to a seamless shopping experience.
  • Adhere to the Outdoor Merchandising Guide to maintain consistent outside presentation that can be routinely shopped by our customers, and easily stocked and maintained by our associates.
  • Ensure accurate pricing of products for customer convenience.
  • Keep the parking lot, corral, and designated areas clean and well-maintained.
  • Zone outside merchandising spaces such as the load lanes, nurseries, bullpens, and front sidewalks during available intervals to maintain an orderly display.
  • Use standard office equipment, including telephones, copiers, fax machines, calculators, and computers.
  • Operate retail equipment such as the Telxon gun, forklift, pallet jack, ladder, and other tools.
  • Participate in cross-training for flexibility in various departments and responsibilities.
  • Actively participate in learning initiatives offered such as training programs, workshops, and webinars.
  • Provide friendly, proactive, and professional internal and external support to others, assisting with inquiries, concerns, and issues promptly and effectively.
  • Demonstrate behaviors that exemplify Rural King’s Values: People First, Integrity, Attitude, Initiative, Teamwork, Accountability, and Continuous Improvement.
  • Perform other duties as assigned.
  • Ability to be engaging with the team within a fast-paced setting, displaying adaptability, proactivity, resourcefulness, and effectiveness.
  • Excellent verbal and written communication skills to convey ideas, instructions, and information clearly and concisely.
  • Demonstrated ability to actively listen, ask relevant questions, and provide thorough and articulate responses.
  • Demonstrated experience making sound decisions in a professional context.
  • Proven track record of evaluating options, considering relevant factors, and achieving desired outcomes.
  • Demonstrate a high level of adaptability in response to changing priorities, unexpected challenges, and evolving business needs.
  • Ability to operate independently without direct oversight.
  • Ability to utilize in-store computer systems, scanning technology, and wireless handheld devices.
  • 401(k) plan that provides a 100% match on the first 3% of your contributions and 50% of the next 2%
  • Healthcare plans to support your needs
  • Virtual doctor visits
  • Access to Centers of Excellence with Barnes Jewish Hospital and Mayo Clinic’s Complex Care Program
  • 15% Associate Discount
  • Dave Ramsey’s SmartDollar Program (no cost to you!)
  • Associate Assistance Program
  • RK Cares Associate Hardship Program
  • 24/7 Chaplaincy Services
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