Gview Outside Services
About The Position
The purpose of this position is to create a sense of welcome and arrival for all guests and owners participating in golf play. They will also be a point of contact while utilizing the golf course and in matters regarding golf play. Outside Attendants are fully versed in all aspects of the golf department and amenities provided by the resort. Outside Attendants are responsible for maintaining the safety of guests and owners and the integrity of the resort and its policies. Outside Attendants insure outside components of the golf operations are facilitated, which specifically relates to the golf cart fleet management and driving range component along with general facility cleanliness and upkeep.
Requirements
- Valid Drivers License - Required
- High school diploma or equivalent preferred.
- Previous guest service experience preferred.
- Excellent written and oral communication skills required.
- Positive interpersonal skills required.
- Previous golf related experience ideal.
- Basic computer and typing skills are required.
- Must be able to multi task and work under pressure.
- Ability to stand for long periods of time
- Frequently lifts/carries up to 15 lbs
- Occasionally lifts/carries up to 50 lbs
- Primarily outdoor work environment
- Varied weather conditions are expected
- Will work near moving or mechanical parts
Responsibilities
- Has a good understanding of the rules and regulations of the game of golf and proper course etiquette.
- Meets and greets all guests and members in a warm, friendly and professional manner.
- Responsible for daily operations of range ball recovery utilizing both mechanical and hand machinery equipment.
- Responsible for collection and organization of all range baskets and the washing of the range balls.
- Keep golf carts, range balls and club rentals available to customers.
- Coordinates with golf-shop to keep level of carts available.
- Keep driving range clean and picked up
- Upkeep on restrooms and trash receptacles.
- Maintains grounds around pro shop and driving range.
- Maintains good personal hygiene and clean work environment.
- Assisting with requests, and questions.
- Ability to fully explain all golf products, services and other information about the resort to all guests and owners.
- Maintain knowledge of current resort events, activities and hours of operation as well as dining options currently available.
- Assist and bring resolution to guest issues and complaints, with empathy and a focus on satisfaction.
- Use supervisor support when necessary.
- Ensure carts are properly stored and placed on chargers.
- Assist golf shop in tournament setup of golf carts and range operations.
- Ability to learn new skills and adapt to change.
- Other duties as assigned.
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What This Job Offers
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
11-50 employees
