Outrider Rooftop Lounge Host PM
About The Position
We are looking for an amazing host/hostess who is ready to join a growing food + drink team within a vibrant new hotel property in Old Town Scottsdale. Someone who takes pride in what they do and really wants to take ownership of the guest experience. If that sounds like you, then come help us create something great! This position is responsible for greeting guests upon arrival, managing reservation systems & waitlists, and seating guests. They will ensure exceptional guest service and create an inviting bar/restaurant atmosphere.
Requirements
- Must have reliable transportation
- Available to work from 2pm - 11pm
- Availability must be flexible and subject to change.
- Productivity
- Dependability
- Customer Focused
- Adaptability
- Accountability
- Awareness
- Enthusiasm for hospitality
- High-volume environments
Responsibilities
- Warmly greet guests upon arrival.
- Manage the waiting list and provide accurate wait times.
- Escorting guests to designated area while meeting the guest's preferences.
- Keep track of reservations and ensure that tables are set up accordingly.
- Communicate with the kitchen staff and servers to manage reservations effectively.
- Provide exceptional customer service by being attentive to the guests' needs.
- Handle guest inquiries, requests, and concerns in a professional and courteous manner.
- Maintain a clean and organized host stand area.
- Assist in keeping the restaurant entrance, waiting area, and restrooms tidy.
- Assisting wait staff by pre-bussing and wiping tables.
- Prepares and completes set-up and tear down of host area.
- Meets and greets guests as they arrive and thanks them when they depart.
- Restocks items as required.
Benefits
- Full suite of benefits including health, dental, vision, 401(k), pet insurance, and other supplemental benefits
- Paid time off for full AND part time associates
- Travel discounts at hotel partners and franchises around the world
- Participation in our Wellness program
- On-demand pay opportunities for instant pay between paychecks
- Leadership development program and growth opportunities
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Industry
Accommodation
Education Level
No Education Listed
Number of Employees
1,001-5,000 employees
