Outreach Worker

AIDS Healthcare Foundation•Oakland, CA

38d

About The Position

A Outreach Worker contributes to AHF by re-engaging clients formerly lost to care, coordinating and implementing specific interventions to access clients who have fallen out of care, and assisting them to return to care. The Outreach Worker (OW) will utilize strong experience in understanding the locality and the specific challenges facing this population and working to find creative solutions to locate and re-engage these clients. By combining their knowledge of the Ryan White Care Act Program within their area, the OW will facilitate enrollment in the Case Management program when clients are re-engaged by working closely with the Multidisciplinary Care Team. The OW must attend the regular Outreach-focused training meetings conducted by the Ryan White Program. The OW will locate and contact clients compassionately to ensure successful linkage and retention. A Outreach Worker enhances the reputation of AHF by working to find and re-engage clients and seamlessly engage into care services with the ultimate goal of viral suppression and retention in care. The Outreach Worker and clinic staff will work as partners in re-engagement efforts. Your contact with clients directly contributes to AHF's success in meeting the deliverables of our Ryan White contract. Beyond the scope of the contract, your work contributes to measures established by the HIV/AIDS Bureau (HAB) Measures and the Department of Health and Human Services. You will be a passionate advocate for our top initiatives. To be successful as a Outreach Worker it is crucial to ensure that the AHF Core Values and Mission stay top of mind with all that you do. At AHF we are nimble and able to adapt in a dynamic environment to assist in providing the best experience for our clients and workplace for our employees. AHF has a collaborative organizational structure where staff are accountable to multiple leaders. The Outreach Worker will work as a part of a close-knit team to review and investigate the prior client history, implement a plan of action, make phone calls, and visit community sites to locate clients. Re-engaging clients and retaining them in care are the goals of the OW so that viral suppression is achieved, resulting in a healthier population. You will have an opportunity to be an advocate, enhance the reputation of AHF, and encourage clients to continue to seek treatment from an AHF Healthcare Center.