Outreach Supervisor (MDPR)

Associated Students Inc•Pomona, CA

16d•Onsite

About The Position

Established in 1963, Associated Students, Inc. (ASI) is a non-profit corporation guided by a student board and managed by full-time professional staff. ASI is a part of the Cal Poly Pomona Division of Student Affairs with a dashed reporting line to Administrative Affairs. ASI serves the entire campus population, including over 26,000 students, by providing opportunities for student engagement, student employment, and a multitude of programs and services such as recreation and wellness, student union and activities, student government, and childcare. ASI operational support areas include human resources, financial services, information technology, facilities management, and marketing. ASI employees exhibit our values of integrity, honor, dedication, loyalty, and respect in every interaction with each other, our students, the campus community, and guests of Cal Poly Pomona.  Founded in 1995, award-winning Marketing, Design & Public Relations (MDPR) is one of the most respected Marketing groups at Cal Poly Pomona. It maintains its creativity and dynamic marketing strategies through an experienced, talented team of students and professional staff in combination with the use of today’s most cutting-edge technology. Its goal is to connect their clients to their respective audiences with a fresh and innovative solution. MDPR not only serves all of ASI’s internal marketing needs, but it provides the campus and local community with the opportunity to utilize their experience-driven, competitively priced, design and marketing communications services as well. Some of the services the team provides are logo design, brochure design, digital bulletin boards advertisements, and event/program poster design. POSITION DEFINITION Under minimal supervision from the Marketing and Production Coordinator, the Outreach Supervisor provides ASI Outreach program oversight and supervision while directly supporting the Marketing and Production Coordinator with the coordination and management of ASI outreach presentations and promotional initiatives focused on improving retention and participation rates of ASI programs and services. The Outreach Supervisor performs routine and complex assignments requiring specialized knowledge, prior relevant experience, and considerable independent judgment and decision-making. The Outreach Supervisor collaborates with campus constituents and regularly interacts with departmental staff and other ASI team members.

Requirements

Experience with public speaking and/or promotions in a leadership capacity preferably within a university programming environment
Ability to lead staff that can be demonstrated through previous supervisory experience
Ability to react and lead calmly and effectively in emergency situations
Strong interpersonal and networking skills
Excellent communication skills with the ability to communicate clearly and concisely, both orally and in writing
Ability to maintain professional work conduct
Ability to make independent decisions and recommendations
Ability to adhere to work rules, follow directions, use time effectively and work productively without close supervision
Demonstrated ability to work with a diverse student population and campus community
Demonstrated ability to work in a fast-paced, changing environment
Ability to operate a computer workstation using word processing, spreadsheet and other computer applications

Nice To Haves

Prior involvement with or frequent participation in campus activities
Familiarity with Associated Students Incorporated programs, event, facilities, and services, preferred
General knowledge of campus policies preferred.

Responsibilities

Assist with the development, implementation, management, and assessment of the department’s outreach program
Assist with the recruitment, interviewing, scheduling, and supervision of Outreach Assistants staff
Plan and administer Outreach Assistants staff meetings and training
Creates and manages Outreach Assistants staff schedules including assigning staff for ASI presentations, traffic management rotations, and any other scheduling support for the Outreach team
Responsible for managing all ASI digital and print marketing distribution and rotation in all ASI operated facilities and various locations on campus
Develops ASI presentation materials and content, and trains Outreach Assistants on material
Responsible for the management, execution, and replenishment of MDPR’s ASI giveaway inventory
Provides setup and take down of ASI marketing booths at tabling events; manages preparation of marketing merchandise for ASI tabling events
Assist with the evaluation of Outreach staff, presentations, and services
Prepare and maintain relevant reports
Present professional appearance and attitude, and maintain a high standard of customer service
Assist with department-wide training
Perform other related duties as assigned