Outreach Specialist (Good Neighbor Alliance, Sierra Vista)
About The Position
Catholic Community Services of Southern Arizona, Inc. (CCS) is thriving! For over 90 years, CCS has focused its mission to strengthen families, support communities, provide compassionate services, and deliver excellence. Providing Help. Creating Hope. Serving All. We credit our continued success to our valuable employees! If you want to make a difference, help people, and serve your community, we want YOU to join our team! For more information visit our website at: www.ccs-soaz.org. OVERVIEW Working as part of the Projects for Assistance in Transition from Homelessness program (PATH), this role involves facilitating check-ins and connecting new referrals to case managers for program enrollment and follow-up. Key responsibilities include maintaining participant documentation and service scheduling, managing caseloads, assisting with complex cases, and tracking biopsychosocial data and service plans for program participants. Position may from time to time be stressful and require a high demand of performance. May perform other duties as assigned.
Requirements
- High School Diploma or GED
- Proven skills utilizing Microsoft Office Suite
- Proven strong communication skills - oral and written are clear, concise, and in an organized fashion using appropriate style, grammar, and tone
- Ability to obtain First Aid and CPR certification
- Must be at least 18 years of age
- Valid driver license, proof of insurance, and 39-month motor vehicle report
- Ability to obtain and maintain Arizona Level One Fingerprint Clearance Card and FBI National Criminal Records History Report (employer paid)
- Pass pre-employment drug screen (incudes marijuana, regardless of recreational use laws) (employer paid)
- TB skin test (employer paid)
Nice To Haves
- Associate's Degree in related field
- Additional years of directly-related experience
- Bilingual in English and Spanish, verbal and written
- Knowledge of Public Housing Authority and housing subsidies (to include Section 8, Shelter Plus Care, and Veterans Affairs Supportive Housing [VASH])
Responsibilities
- Facilitates program participant check-ins
- Connects with program referrals; coordinates communication between participants and Case Managers for program enrollment and follow-up
- Completes all participant related documentation as required; enters data into the homeless management information system (HMIS)
- Carries a participant case load and/or works in conjunction with staff on complex cases as necessary
- Responsible for assisting with tracking of robust and complete biopsychosocial, Individualized Service Plans, and notes for Case Managers
- Creates and publishes daily participant bathing facility schedule; ensures sanitation of bathing facilities
- May drive agency or personal vehicle on company business
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
