Outreach Specialist - Youth & Prevention Services

Housing Works

413d • $35,360 - $39,520

About The Position

The Outreach Specialist for Youth & Prevention Services at Housing Works is responsible for developing and implementing programming for LGBTQ and Gender Non-Conforming young adults of color. This role focuses on creating a safe space for youth aged 18-24 to access peer support and various services, including substance use treatment and mental health counseling. The position requires outreach efforts, facilitation of group activities, and collaboration with care navigators to enhance client engagement and service enrollment.

Requirements

• Bachelor's degree preferred with at least 1 year of work experience in a relevant nonprofit setting working with similar population in outreach capacity.
• Willing to work M-F 9am-5pm schedule, including occasional late nights & weekends for regular programming & special events.
• Must be able to sit or stand for extended periods of time.

Responsibilities

• Assist program coordinator in the creation of new and innovative programming activities that will increase client engagement.
• Outreach to potential members through in-person and virtual activities which effectively meet new member targets each month.
• Assist with content creation for social media platforms to recruit new members.
• Facilitate in orientating new members to programming including completing required documentation, touring facility, and introducing them to other programs on-site including primary care, substance use treatment and mental health services.
• Support Youth and Prevention Services Care Navigators in facilitating enrollment into applicable prevention programs and services, such as primary care and case management.
• Track group attendance and maintain group notes in internal database.
• Assist with implementing groups, events, Youth Advisory Board meetings and other member activities in-person or online.
• Conduct in-reach to recruit new participants to the clubhouse through Housing Works services where appropriate.
• Document and track outreach activities and provide reporting.
• Implement programming activities on/off-site & virtually via social media.
• Participate in integrated department efforts on Ending the Epidemic, such as PrEP implementation and Viral Load Suppression efforts for eligible youth participants.
• Participate in weekly supervisory sessions with the Program Coordinator, as well as regular Clubhouse & departmental meetings.
• Coordinate calendar of events on-site, off-site, and virtual activities to engage and retain youth.
• Implement evaluation tools, such as client satisfaction questionnaires and obtain youth feedback regarding interest in various engagement activities.
• Collect and utilize client testimonials for promotional use of Clubhouse programming, activities, and services.
• Participate in reoccurring interagency meetings, as well as external community meetings to improve integrated care and maintain relationships with community partners.
• Participate in Housing Works advocacy events (minimum 4 per year July-June).
• Perform other duties as assigned.

Benefits

• Three comprehensive healthcare plans to choose from based on priorities and budget.
• Accrual of paid time off (PTO) immediately for a total of up to 30 days earned in the first year.
• Educational benefit available for tuition loan reimbursement, tuition costs, and textbooks.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Social Assistance
• Education Level: Bachelor's degree