Outreach Shift Supervisor - Homeless Outreach

Bowery Residents' Committee • New York, NY

117d

About The Position

The position involves direct supervision of outreach staff on shift, ensuring coordination of services in consultation with the Outreach Supervisor. Responsibilities include coordinating team deployment, developing outreach approaches, overseeing referrals and resources, managing data collection and reporting, ensuring team and client safety, performing treatment planning, and providing emergency first aid/CPR or overdose prevention assistance when needed. Additional related duties may be assigned.

Requirements

• Bachelor's Degree required.
• Consideration for an Associate's Degree with at least one year of direct outreach experience working with the homeless and/or mentally ill and substance abusing populations.
• High School Diploma with at least two years of direct outreach experience working with the homeless and/or mentally ill and substance abusing populations.
• Valid state driver's license preferred.
• Basic computer literacy required.
• Ability to speak Spanish desirable.
• CPR training certification or willingness to take training class in CPR.

Responsibilities

• Direct supervision of outreach staff on shift.
• Consult with the Outreach Supervisor to ensure coordination of services.
• Coordinate deployment of teams and develop outreach approaches.
• Oversee referrals and referral resources.
• Manage data collection and reporting from the team.
• Ensure team and client safety.
• Perform treatment planning and other responsibilities required of Outreach Specialists.
• Provide emergency first aid/CPR or overdose prevention protocol assistance when needed.
• Perform related duties as assigned.

Benefits

• Health insurance and paid sick time benefits immediately upon starting work.
• Competitive health and dental plans, with coverage available for spouse, domestic partner, and dependents.
• A minimum of 3 weeks paid vacation, 12 paid holidays, and additional paid sick and personal time.
• A 403(b) pension plan with a matching benefit paid by BRC.
• Tuition assistance and many training opportunities for career development.
• Flexible spending accounts (FSAs) available for healthcare, transit, and childcare.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Bachelor's degree
• Number of Employees: 251-500 employees