Outreach & Linkage Liaison

Cuyahoga County Board of Health•Parma, OH

About The Position

POSITION AVAILABLE Position: Outreach & Linkage Liaison Reports to : REHS Supervisor Position to be filled : June 15, 2026 Position Type: Full-time, Bargaining Starting Salary: $43,991 annually Hours : Mon. – Fri., 8:30 a.m. to 4:30 p.m. Vaccine Policy : All new hires will need to meet vaccination requirements or request an exemption and submit a TB Baseline as outlined in the CCBH Vaccination Policy. Minimum Requirements : Bachelor's degree in Social Work, Psychology, or related field. Minimum of three years of experience in outreach and community health services. OR seven years of experience (with HS Diploma/GED), OR five years of experience (with an Associate’s degree), OR one year of experience (with a Master’s degree), OR no experience required (with a Ph.D.). Valid driver’s license and insurance at time of appointment. Ability to efficiently multi-task on a daily basis. Strong knowledge of community resources. Proficiency with use of PC hardware & basic software (i.e., Microsoft office), email, and office equipment (i.e., copier, fax, scanner, telephone, etc.). Strong proficiency with Microsoft Excel. Good customer service, verbal and written communication skills, and effective presentation skills. Good interpersonal relationship skills including cultural sensitivity & competence. Proficiency with use of databases and for data querying and reporting. Ability to preserve confidentiality of program participation records. Programmatic Focus Area: Respond to all elevated blood lead level results within the jurisdiction that involve children up to 72 months of age. Responsible for lead testing or confirming lead test results for children enrolled in any lead grants and will serve to support the lead program where needed. Ensures that each child with an elevated blood lead level will be provided an Individualized Lead Poisoning Care Plan. Will assist with CCBH’s environmental public health outreach efforts by providing presentations, attending health related events, or working on outreach projects in coordination with CCBH’s Office of External Affairs. General Responsibilities: Conducts outreach to identify individuals and families who are eligible for services. Identifies alternative resources for those who are ineligible for clinics and/or programs. Meets with clients and families to assess eligibility to enroll in programs/services. Gathers all necessary information and obtains consent to begin providing linkages and services. Facilitates the completion of documents and enrollment of clients and families in programs/services. Collaborates with hospital staff, community members, and agencies to assist with identification and outreach to potential clients for agency programs/services. Establishes and maintains internal and external relationships and leverages relationships to maximize program and campaign effectiveness. Represents CCBH at community meetings, workshops and events to stay abreast of changes in healthcare regulations that may impact program participants. Represents CCBH as a participant at coalition and/or subcommittee meetings. May lead coalition and/or subcommittee meetings. Participates in program planning activities and provides input regarding new programming and/or service improvements. Participates in public health emergency activities as needed. Collaborates with internal and external partners on special projects as assigned. May be required to operate agency-owned fleet vehicles at offsite service locations. Performs other duties as assigned. Please complete the online application on our website, www.ccbh.net/jobs All applicants are required to upload a resume and include a cover letter with their application. Deadline to Apply: May 1, 2026 Bilingual Applicants Welcome Employees hired for a position that is funded in whole or in part by a designated funding source may be laid off when the funding source is reduced or eliminated. THIS AGENCY IS AN EQUAL PROVIDER OF SERVICES AND AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER CIVIL RIGHTS ACT 1964 HIS EMPLOYER PARTICIPATES IN E-VERIFY All employees hired for a position must be legally authorized to work in the United States without requiring sponsorship for employment visa status now or in the future. Benefits offered at CCBH (for employees working at least 40 hours per pay period/Bi-weekly): Medical (full time employees responsible for 10% of premium) Dental (full time employees responsible for 10% of premium) Vision Public Employee Retirement System (PERS) Deferred Compensation FSA Health and Dependent Care Tuition Reimbursement Holidays (14 paid per year) Vacation Time (13 paid days per year for new service PERS members) Sick Time (15 paid days per year) Personal Days (up to 3 paid per year) Agency paid Life Insurance Additional Voluntary Life Insurance Voluntary Identity Theft Protection Voluntary Critical Illness Voluntary Accident Insurance Employee Assistance Program Free Parking Onsite Remote work from home available up to two days per week with approval after the completion of a minimum of 60 days of employment. Alternate work schedule or changes in work schedule available after initial training period with approval. Core work hours of 10am to 2pm required of all staff. Benefit is prorated based on start date

Requirements

Bachelor's degree in Social Work, Psychology, or related field.
Minimum of three years of experience in outreach and community health services.
OR seven years of experience (with HS Diploma/GED), OR five years of experience (with an Associate’s degree), OR one year of experience (with a Master’s degree), OR no experience required (with a Ph.D.).
Valid driver’s license and insurance at time of appointment.
Ability to efficiently multi-task on a daily basis.
Strong knowledge of community resources.
Proficiency with use of PC hardware & basic software (i.e., Microsoft office), email, and office equipment (i.e., copier, fax, scanner, telephone, etc.).
Strong proficiency with Microsoft Excel.
Good customer service, verbal and written communication skills, and effective presentation skills.
Good interpersonal relationship skills including cultural sensitivity & competence.
Proficiency with use of databases and for data querying and reporting.
Ability to preserve confidentiality of program participation records.
All new hires will need to meet vaccination requirements or request an exemption and submit a TB Baseline as outlined in the CCBH Vaccination Policy.
All employees hired for a position must be legally authorized to work in the United States without requiring sponsorship for employment visa status now or in the future.

Responsibilities

Conducts outreach to identify individuals and families who are eligible for services.
Identifies alternative resources for those who are ineligible for clinics and/or programs.
Meets with clients and families to assess eligibility to enroll in programs/services.
Gathers all necessary information and obtains consent to begin providing linkages and services.
Facilitates the completion of documents and enrollment of clients and families in programs/services.
Collaborates with hospital staff, community members, and agencies to assist with identification and outreach to potential clients for agency programs/services.
Establishes and maintains internal and external relationships and leverages relationships to maximize program and campaign effectiveness.
Represents CCBH at community meetings, workshops and events to stay abreast of changes in healthcare regulations that may impact program participants.
Represents CCBH as a participant at coalition and/or subcommittee meetings.
May lead coalition and/or subcommittee meetings.
Participates in program planning activities and provides input regarding new programming and/or service improvements.
Participates in public health emergency activities as needed.
Collaborates with internal and external partners on special projects as assigned.
May be required to operate agency-owned fleet vehicles at offsite service locations.
Performs other duties as assigned.
Respond to all elevated blood lead level results within the jurisdiction that involve children up to 72 months of age.
Responsible for lead testing or confirming lead test results for children enrolled in any lead grants and will serve to support the lead program where needed.
Ensures that each child with an elevated blood lead level will be provided an Individualized Lead Poisoning Care Plan.
Will assist with CCBH’s environmental public health outreach efforts by providing presentations, attending health related events, or working on outreach projects in coordination with CCBH’s Office of External Affairs.

Benefits

Medical (full time employees responsible for 10% of premium)
Dental (full time employees responsible for 10% of premium)
Vision
Public Employee Retirement System (PERS)
Deferred Compensation
FSA Health and Dependent Care
Tuition Reimbursement
Holidays (14 paid per year)
Vacation Time (13 paid days per year for new service PERS members)
Sick Time (15 paid days per year)
Personal Days (up to 3 paid per year)
Agency paid Life Insurance
Additional Voluntary Life Insurance
Voluntary Identity Theft Protection
Voluntary Critical Illness
Voluntary Accident Insurance
Employee Assistance Program
Free Parking Onsite
Remote work from home available up to two days per week with approval after the completion of a minimum of 60 days of employment.
Alternate work schedule or changes in work schedule available after initial training period with approval.
Core work hours of 10am to 2pm required of all staff.