Outreach Independent Living Specialist - Transit Homeless Outreach

Bowery Residents' Committee • New York, NY

86d

About The Position

The position involves providing comprehensive case management services to identified chronic homeless individuals. The responsibilities include managing all aspects of an assigned case load, which involves regular meetings with clients both in the field and in the office, ensuring that all clinical files and reports are complete and up to date. The role requires intensive work with clients as they progress through the program continuum, conducting comprehensive assessments to identify barriers to housing, assisting clients in overcoming these barriers, and securing entitlements. Additionally, the position involves developing individualized housing plans, building a network of support services for clients, preparing clients for housing interviews, arranging housing appointments, and participating in case conferences as necessary. The role also requires liaising with clinical staff in other BRC or outside programs regarding common clients. Fire Safety and First Aid/CPR certification or the ability to pass the test to acquire these credentials is required, along with related duties as assigned.

Requirements

• BA in related field preferred.
• Significant experience working in outreach or case management strongly preferred.
• Strong interest in providing direct services to homeless and/or mentally ill and substance abusing populations.
• Experience in referring clients to substance abuse programs, mental health programs, entitlements, and work readiness programs.
• Ability to assess and recognize signs and symptoms of mental illness and substance abuse.
• Good writing and oral communication skills.
• Computer literacy required.
• Ability to work in a high stress/volume environment while maintaining communication with the clinical team.
• Valid state driver's license required.
• CPR training certification or willingness to take training class in CPR.

Nice To Haves

• Bilingual preferred including Spanish, Polish, Russian, Chinese, Korean, or other languages.
• Vaccination preferred but not required.

Responsibilities

• Provide comprehensive case management services to chronic homeless individuals.
• Manage all aspects of assigned case load, including regular client meetings in the field and office.
• Ensure all clinical files and reports are complete and up to date.
• Conduct comprehensive assessments to identify barriers to housing.
• Assist clients in overcoming housing barriers and securing entitlements.
• Develop individualized housing plans and build a network of support services for clients.
• Prepare clients for housing interviews and arrange housing appointments.
• Participate in case conferences as necessary.
• Liaise with clinical staff in other BRC or outside programs regarding common clients.

Benefits

• Health insurance and paid sick time benefits immediately upon starting work.
• Competitive health and dental plans, with coverage available for spouse, domestic partner, and dependents.
• A minimum of 3 weeks paid vacation, 12 paid holidays, and additional paid sick and personal time.
• 403(b) pension plan with a matching benefit paid by BRC.
• Tuition assistance and many training opportunities for career development.
• Flexible spending accounts (FSAs) available for healthcare, transit, and childcare.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Bachelor's degree
• Number of Employees: 251-500 employees