Outreach & Engagement Program Manager

About the position

Bowhead seeks an Outreach & Engagement Program Manager (O&E PM) to join our team in supporting the Military Community and Family Policy Outreach & Digital Enterprise Services (MODES) located in Arlington, VA. The O&E PM will be responsible for reaching out to different agencies (communications function).

Responsibilities

• Operate, produce, and lead various communications programs and projects.
• Identifies process updates and works to implement as needed.
• Leverage a user-centered digital enterprise through active and targeted outreach efforts, sustained by user data.
• Expand O&E efforts through enhanced strategic communication, innovative content development, and data analysis.
• Implement innovative digital strategies and solutions helps service members, their families, and survivors navigate and thrive in military life.

Requirements

• Bachelor's degree in public relations, marketing, communications, or related field.
• Eight (8+) years in government, corporate, or marketing communications (including stakeholder management).
• Five (5+) years in O&E management: brand/content development, public relations, strategic planning, web & social media operations.
• Ability to communicate effectively with all levels of employees and outside contacts.
• Strong interpersonal skills and good judgment with the ability to work alone or as part of a team.

Nice-to-haves

• Five (5+) years with web CMS, UI/UX testing & curation, and ad campaign management
• Five (5+) years developing targeted campaigns for audiences ≥ 1 million
• Current PMI PMP or DAWIA Level III Program Management certification