Outreach & Engagement Coordinator
About The Position
Achieva’s Outreach & Engagement Coordinator will build and maintain relationships with the people we support, their families, and the broader community. The role will represent the Achieva Family of Organizations by demonstrating a thorough understanding of all services to engage and assist the people we support and to increase the organization’s visibility within Achieva’s surrounding communities. The Outreach & Engagement Coordinator must have a passion for Achieva’s mission to advocate with, empower, and support people with disabilities and their families throughout their lives. In addition, should be empathetic, strategic, and forward-thinking to provide connections and opportunities.
Requirements
- A Bachelor’s degree in communications, marketing, business administration, human services, or a related field is required.
- Must be flexible to work various hours, including some weekends.
- Candidates must have a passion for our mission to advocate with, empower, and support people with disabilities and their families throughout their lives.
- Exceptional interpersonal skills, with the ability to build and maintain relationships with people we support, families, staff, and community partners.
- Strong customer service orientation and person-centered approach.
- Ability to engage diverse audiences with empathy, professionalism, and cultural sensitivity.
- Skilled in collaboration across multiple departments and external organizations.
- Excellent public speaking skills with the ability to express ideas to a variety of different constituencies.
- Excellent verbal and written communication skills for emails, phone calls, presentations, and event interactions.
- Ability to clearly convey complex information about services and programs.
- Experience creating and presenting visually engaging materials for outreach events.
- Excellent time management skills with the ability to meet deadlines.
- Strong organizational skills to manage multiple projects, events, and inquiries simultaneously.
- Experience planning, coordinating, and executing events, including logistics, budgeting, and follow-up.
- Ability to track, report, and analyze outreach activities and trends.
- Proficiency in managing calendars, databases, and inventories.
- Proficient with the Google Workspace Suite and productivity apps.
- Excellent critical thinking and organizational skills, and attention to detail.
- Interest in professional development, particularly with the LifeCourse Framework.
- Proficiency with CRM systems and data management, including tracking inquiries, interactions, and outreach activities.
Nice To Haves
- 2 or more years of prior experience in providing excellent customer service and participating in community engagement activities are preferred.
- Familiarity with social media and digital engagement strategies preferred.
Responsibilities
- Service Coordination, Inquiry Management, and Person-Centered Support
- Community Outreach, Partnerships, and Public Engagement
- Data Management and Reporting
- Communications and Advancement Support
Benefits
- Health, Dental, and Vision Insurance with low employee contributions
- Company-Paid Life, AD&D, and Long-Term Disability Insurance
- 403(b) Retirement Plan with employer contributions after one year
- Employee Assistance Program for personal and family support
- Generous Paid Time Off and holidays for work-life balance
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
