Outreach Development Specialist

myPlace HealthLos Angeles, CA
78d$68,000 - $75,000

About The Position

As an Outreach Development Specialist, you’ll be on the front lines of helping older adults live independently and thrive with dignity. This is your chance to turn compassion into action—connecting seniors, families, and community partners to a life-changing program that keeps people where they want to be: safe, supported, and at home. You’ll serve as the face of our PACE (Program of All-Inclusive Care for the Elderly) initiative—building meaningful relationships, sparking awareness, and opening doors for those who need it most. Whether you’re presenting at a health fair, meeting with a provider, or sharing the benefits of PACE with a family member, your work will directly shape lives and strengthen our mission of caring for seniors across our community.

Requirements

  • Bachelor’s degree in Healthcare, Business, Marketing, or a related field preferred.
  • Minimum two (2) years in outreach, marketing, sales, or community engagement—preferably in healthcare or senior services.
  • Demonstrated success meeting referral or enrollment goals through authentic relationship-building.
  • Experience supporting frail seniors, older adults, or underserved populations is strongly preferred.
  • Bilingual skills (English/Spanish, Mandarin, Cantonese, Tagalog, Korean, or Vietnamese) are highly valued.
  • Excellent communication, interpersonal, and presentation abilities that inspire and educate diverse audiences.
  • Naturally earns trust and creates long-term partnerships rooted in care and respect.
  • Comfortable with CRM systems and able to track every detail that drives success.
  • Self-motivated, organized, and calm under pressure.

Nice To Haves

  • Valid California driver’s license, reliable transportation, and willingness to travel across our service area (evenings/weekends included).

Responsibilities

  • Develop and nurture strong relationships with healthcare providers, senior centers, post-acute facilities, and community organizations to drive meaningful referrals.
  • Represent our PACE program with professionalism and heart at community events, health fairs, and gatherings across culturally diverse neighborhoods.
  • Help prospective participants, families, and caregivers understand how PACE can enhance independence, quality of life, and holistic support.
  • Meet, and exceed, monthly and quarterly referral and enrollment goals, contributing to our program’s growth and success.
  • Generate qualified leads, schedule center tours, and walk families through every step of the enrollment journey.
  • Maintain detailed records of outreach efforts, leads, and results using CRM tools to ensure follow-through and success tracking.
  • Uphold DHCS and CMS regulations to ensure all outreach and marketing efforts meet the highest ethical standards.
  • Partner with colleagues across outreach, enrollment, and care delivery to align strategies, share insights, and celebrate wins.
  • Contribute creative ideas to quarterly marketing plans and outreach campaigns that elevate awareness and engagement.
  • Participate in community events during evenings or weekends as needed.
  • Perform additional outreach and enrollment activities that help our team and mission thrive.

Benefits

  • Competitive base salary with a production incentive plan.
  • 401(k) plan with an employer match.
  • Health coverage with up to 80% of premiums covered for employees and 75% for dependents.
  • Dental and vision insurance, FSA/HSA options, short- and long-term disability, basic life insurance.
  • 20 days of PTO to start, 12 paid holidays, and 2 floating holidays each year.
  • Generous CME/CEU budget and dedicated time off for learning.
  • Paid parental leave and a child care stipend.

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Education Level

Bachelor's degree

Number of Employees

51-100 employees

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