Outreach Coordinator (Short-Term)

NAMI San DiegoSan Diego, CA
2dHybrid

About The Position

NAMI San Diego & Imperial Counties (National Alliance on Mental Illness) is a nonprofit organization that provides free education, support services, and advocacy to improve the quality of life of everyone affected by mental health conditions. The Outreach Coordinator is responsible for overseeing community outreach and engagement and the agency Volunteer Program. Works in concert with the Lead Outreach Coordinator, Director of Community and Youth Services, and all NAMI SD/IC Managers to ensure the integrity and accountability of community programs and relations. This is a hybrid position. The Outreach Coordinator will work remotely at their home office, report to NAMI Administrative Offices located in Kearny Mesa on occasion, and be out in community. This job is a short-term, grant-funded project that is expected to end June 30, 2026.

Requirements

  • Reliable and consistent transportation.
  • Able to communicate effectively, verbally and in writing.
  • Proficiency with computer software (Microsoft Office: Outlook, Word, Excel) and web navigation.
  • Demonstrated ability to maintain confidentiality.
  • Reliable and consistent attendance.
  • A strong positive viewpoint towards mental health is essential.
  • Ability and willingness to mentor and motivate volunteers, through "customer service" skills
  • Ability to work effectively with diverse populations plus the ability and desire to work as part of a team.
  • Occasional evenings and weekends required.
  • Due to our work with vulnerable populations and county contractor requirements, applicants will be required to undergo a background check following a contingent offer of employment and must receive satisfactory results prior to a final offer of employment. If you have any questions regarding this requirement, please feel free to reach out to [email protected].

Nice To Haves

  • Experience as a mental health care consumer for self or family member strongly preferred.
  • Certified Peer Support Specialist preferred.
  • Bachelor's Degree in relevant field preferred (Social Work, Psychology, Community, Education,) or equivalent work experience in the field.

Responsibilities

  • Represents the organization at community resource fairs, outreach activities
  • Supports with volunteer orientations, trainings, placements, and tracking
  • Support with expansion of In Our Own Voice and overall health of the Family and Adult Support Services Program
  • Serves as a back-up for Helpline volunteers
  • Follow-ups with interested volunteers who complete interest forms
  • Supports in general volunteer engagement and helps plan the annual volunteer appreciation event
  • Communicates effectively with community leaders to grow and support programs.
  • Contributes to creating a stigma-free, recovery positive, person-centered, trauma-informed and culturally competent professional presence in the San Diego community at large.
  • Other duties as assigned.
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