Outreach Coordinator

Whatcom Community College • Bellingham, WA

392d • $40,000 - $45,000

About The Position

The Outreach Coordinator serves as a representative of Whatcom Community College, engaging with diverse groups of prospective students at various events and activities to foster relationships that lead to college enrollment. This role involves promoting the college within the community, particularly in Whatcom County, and supporting students through the admissions process.

Requirements

• Associate's degree from an accredited institution.
• Demonstrated experience planning or coordinating events.
• Ability to perform job duties during weeknights and weekends.

Nice To Haves

• Bachelor's degree from an accredited institution.
• Outreach/recruitment experience in Higher Education, government, for-profit, or community settings.
• Bilingual.
• Customer service skills.
• Experience supporting people through the navigation of complex processes.
• Experience with Microsoft Office, Teams, and Zoom.
• Ability to multitask with several projects and administrative duties.
• Strong written and verbal communication skills.

Responsibilities

• Promote Whatcom Community College to the Whatcom County community and K-12 system.
• Travel to outreach events throughout the region.
• Participate in campus committees as appropriate.
• Develop professional relationships with future students and high schools.
• Manage inventory for promotional items.
• Manage the Outreach e-mail inbox and respond in a timely manner.
• Assist with Orca Central operations, including front desk and assistance.
• Respond to inquiries in a timely manner by phone, mail, email, and virtual & in-person services while following FERPA regulations and maintaining the privacy and accuracy of student records.
• Help manage the college database for prospective students.
• Attend Admissions sessions at high schools to help students with submitting applications.
• Coordinate campus tours, including scheduling and assisting in conducting campus tours.
• Coordinate room reservations, agendas, and itineraries for campus outreach events in collaboration with outreach staff.
• Collaborate with other WCC Departments to support recruitment.
• Other duties as assigned.

Benefits

• Full health insurance coverage.
• Dental insurance coverage.
• Life insurance coverage.
• Long-term disability insurance.
• Retirement plan.
• Accrues 8 hours per month of sick leave.
• Accrues 14.67 hours per month of vacation leave.
• Eligibility for the Public Service Loan Forgiveness (PSLF) program.
• Participation in the Whatcom Community College Employee Tuition Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Educational Services
• Education Level: Associate degree