Outreach Coordinator Supervisor (State Based Exchange)
About The Position
Under supervision, the Outreach Coordinator Supervisor oversees the planning, implementation, and evaluation of outreach initiatives designed to engage the community, promote programs, and support strategic goals. Provides day-to-day supervision, coaching, and support to outreach coordinators. Assigns, prioritizes, and monitors work to ensure timely and high-quality delivery of outreach activities. Conduct performance evaluations, facilitate professional development, and address performance and conduct issues as needed. Develops internal workflows and standard operating procedures to support team efficiency and consistency. Oversee the planning and execution of outreach events, presentations, and community engagements. Coordinates scheduling, logistics, and resource allocation for outreach activities. Evaluates outreach metrics, participation levels, and community feedback to determine program effectiveness. Ensures compliance with agency policies, branding, and program requirements. Establish and maintain strong relationships with community partners, stakeholders, and local organizations. Represents the agency at community meetings, events, and coalition discussions. Collaborate with partners to identify outreach opportunities and expand service reach. Oversee development of outreach materials, presentations, and informational content. Prepares reports on outreach activities, team performance, and community trends for leadership. Ensures data accuracy and timely documentation in tracking systems and databases. Identify gaps in outreach coverage and recommend strategies to enhance community awareness and engagement. Supports strategic planning efforts by providing community insights and emerging needs. Monitor industry trends, best practices, and community demographics to address outreach strategies.
Requirements
- High school diploma/GED and six (6) years of experience communications or job-related experience; or one (1) year of experience required at the lower level Communications Spec 3 (GSP042).
Responsibilities
- Oversees planning, implementation, and evaluation of outreach initiatives.
- Provides day-to-day supervision, coaching, and support to outreach coordinators.
- Assigns, prioritizes, and monitors work.
- Conducts performance evaluations and facilitates professional development.
- Develops internal workflows and standard operating procedures.
- Oversees the planning and execution of outreach events.
- Coordinates scheduling, logistics, and resource allocation.
- Evaluates outreach metrics and community feedback.
- Ensures compliance with agency policies.
- Establishes and maintains relationships with community partners.
- Represents the agency at community meetings and events.
- Collaborates with partners to identify outreach opportunities.
- Oversees development of outreach materials.
- Prepares reports on outreach activities and community trends.
- Ensures data accuracy and timely documentation.
- Identifies gaps in outreach coverage and recommends strategies.
- Supports strategic planning efforts.
- Monitors industry trends and community demographics.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Industry
Executive, Legislative, and Other General Government Support
Education Level
High school or GED
Number of Employees
1,001-5,000 employees
