Outreach College Aide

City of New York • New York City, NY

12d

About The Position

NYC Department of Finance (DOF) is responsible for administering the tax revenue laws of the city fairly, efficiently, and transparently to instill public confidence and encourage compliance while providing exceptional customer service. DOF’s External Affairs Office is responsible for all internal and external agency communications. This includes the press office, social media, the agency editor/speechwriter, correspondence, public outreach, and constituent services. The External Affairs’ Outreach Unit is seeking an Outreach College Aide to provide administrative support, such as but not limited to, case tracking, responding to inquiries from elected officials and community partners. The selected candidate’s duties include the following:

Requirements

• IMPORTANT NOTE: The student must be pursuing a bachelor’s degree and, in their 3rd or 4th year of college.
• Matriculation at an accredited college or graduate school. Employment is conditioned upon continuance as a student in a college or graduate school.
• Maximum tenure for all Assignment Levels in the title of College Aide is 6 years.
• No student shall be employed more than half-time in any week in which classes in which the student is enrolled are in session. Students may be employed full-time during their vacation periods.
• In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.

Responsibilities

• Coordinate effective and timely response to constituent casework and resolution (phone, email, and mail) from elected officials and community boards.
• Conduct in-person and virtual training sessions on DOF’s Homeowner Exemptions, Abatement, and Rent Freeze Programs.
• Maintain an up-to-date contact list of all New York City, State and Federal elected officials.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Number of Employees: 101-250 employees