VS GDP Outreach Case Manager

Volunteers of America Southeast Louisiana Inc•New Orleans, LA

About The Position

This position is responsible for improving the retention of housing by veterans who were previously homeless and are transitioning to permanent housing and veterans who are at risk of becoming homeless. The Case Manager will perform in a manner that successfully ensures that quality outcomes are achieved, prepare documentation, and perform related duties as assigned.

Requirements

Bachelor’s degree or 3 – 5 years of case management experience working with rapid rehousing and homeless prevention individuals.
Have a demonstrated willingness to be responsive to the needs of the target population, excellent verbal and written communication skills, and the ability to function as part of a team.
All candidates must be able to handle a flexible work environment and have strong decision-making skills.
Current driver's license issued by state of residence.
Current Vehicle Inspection decal
Current vehicle insurance
Current vehicle registration in state of residence
Satisfactory Motor Vehicle Report
CPR/First Aid Training

Responsibilities

Connect Veterans with benefits and support.
Make home visits to monitor housing stability.
Provide or coordinate educational activities related to meal planning, tenant responsibilities, etc.
Assist/train Veterans in daily life skills. Transportation, communication, and self-advocacy.
Maintain assigned program records.
Monitor and track the progress of Veterans with housing needs.
Develop, implement, monitor, evaluate, and modify person-centered housing plans.
Advocate for needed services, including entitlements and benefits for persons served.
Ensuring referrals to needed services, such as mental health, substance use disorder, medical, and employment services.
Prepare and maintain assigned program records and documentation.
Veteran Services staff are required to Shelter in Place for nonmandatory evacuation Hurricane threat
Performs other duties as assigned.
Adhere to the designated dress code as stipulated for the specific role.
Participate in the annual Homeless Stand Down at the local Veterans Admiration Building