Outreach Case Manager - Harbor/UCLA Hospital (JR 5256)

PATH (People Assisting the Homeless) • CA

131d • $23 - $28

About The Position

The Case Manager role’s main function is to assist clients in breaking the cycle of homelessness by utilizing a 'whatever it takes' approach. This position supports clients through all phases of homelessness, including but not limited to: on the street, interim housing, transitional housing, and permanent housing. They assist clients with accessing and maintaining necessary services among healthcare, social services, interpersonal support systems, and navigating through a coordinated entry system (CES). This position will provide individualized supportive services by helping each client develop a plan to address strengths, barriers, support health needs, increase income, and find and maintain housing.

Requirements

• Analytical Skills and Attention to Detail: Gather and interpret data, identifying trends, patterns, and insights to inform decision-making.
• Collaboration and Teamwork: Work effectively with others, seeking out and building positive working relationships with colleagues, participants, and stakeholders.
• Communication: Convey information clearly and effectively (both verbally and in writing) to individuals and groups.
• Creativity and Initiative: Take action and make decisions without being prompted, demonstrating a proactive approach to work.
• Critical Thinking and Problem Solving: Analyze and evaluate information and situations, identify key issues, consider alternatives, and make logical decisions.
• Ethics and Boundaries: Maintain ethical and professional standards, demonstrating honesty, integrity, and a commitment to doing the right thing.

Nice To Haves

• Two (2) years of experience in healthcare, case management, homeless services or working with vulnerable populations or a related field.

Responsibilities

• Conducts intake and individualized needs assessment for all participants and collaborates to develop Individualized Service Plan (ISP) that addresses housing goals, maintaining/increasing income and other personal goals identified by the participant including medical, mental health, substance use, financial resources, vocational, and social support needs.
• Provides referrals, linkages, information, and support to resources that help participants to achieve their ISP goals.
• Completes program specific assessments (e.g. VI-SPDAT).
• Evaluates strengths and challenges to addressing short term and long-term goals, conducts a 90-day review with the participant after initial intake.

Benefits

• Medical, dental and vision coverage.
• Vacation and sick time.
• Paid holidays.
• Retirement plan.

What This Job Offers

• Job Type: Full-time
• Number of Employees: 501-1,000 employees