Outreach Assistant, Bureau of Veterinary and Pest Control Services
About The Position
The New York City Department of Health and Mental Hygiene's Division of Environmental Health works to prevent and control illness and injury related to environmental and occupational health risks through outreach, education, surveillance and enforcement. With staff of 1,000, the Division covers a broad range of subject matter, including oversight of environmental investigations, lead poisoning, injury prevention, occupational health, food safety, childcare, radiation control, recreational and drinking water quality, air quality, climate health, vector control, veterinary public health and pest control. The Division of Environmental Health seeks an Outreach Assistant for its Bureau of Veterinary and Pest Control Services.
Requirements
- High school graduation or equivalent and three years of experience in community work or community centered activities in an area related to duties described above; or
- Education and/or experience which is equivalent to "1" above.
Nice To Haves
- The candidate should be flexible, adaptable, customer-focused, and goal oriented with a commitment to high standards of excellence
- Excellent written and oral communications skills, experience using database systems.
Responsibilities
- Serve as community liaison for the prevention of rabies, animal bites and the benefits of licensing your pets.
- Provide guidance to someone who has been bitten by an animal and what to do if they suspect possible exposure to rabies.
- Organize and provide training on the safe handling of animals by children and adults.
- Coordinate, track and triage animal bites reported by hospitals emergency rooms, urgent care, private medical practices, and other agencies.
- Maintain files and databases of such incidents.
- Provide advice, services, and information on how to manage aggressive animals
- Provide written response to public inquires on illegal pets menacing animals, stray animals, reported complaints and conditions that may lead to nuisances.
- Counsel the public on issues with requirements for rabies vaccination and pet confinement for pets that have bitten or were bit by another animal.
- Provides information to owners on the dog licensing law and how to license pets.
- Advise communities and individual pet owners of the responsibility to spay and neuter their pets to keep them healthy and prevent unwanted strays.
- Coordinate with ACC shelters on specimens for timely rabies submissions.
- Process requests for rabies testing in PHL's database.
- Under direction of Supervisor, collect case information and assist with drafting alerts for rabies positive specimens.
- Conduct follow up and management of exposed individuals and pets.
Benefits
- City employees are entitled to unmatched benefits such as:
- a premium-free health insurance plan that saves employees over $10K annually, per a 2024 assessment.
- additional health, fitness, and financial benefits may be available based on the position’s associated union/benefit fund.
- a public sector defined benefit pension plan with steady monthly payments in retirement.
- a tax-deferred savings program and
- a robust Worksite Wellness Program that offers resources and opportunities to keep you healthy while serving New Yorkers.
- Depending on your position, you may be able to work up to two days during the week from home.
- Job Security - you could enjoy more job security compared to private sector employment and be able to contribute to making NYC a healthy place to live and work.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
101-250 employees
