Outreach and Engagement Specialist

Comprehensive Community Action Program • Cranston, RI

71d

About The Position

CCAP Mission Statement - To empower all people and communities, challenged by poverty as well as social and cultural barriers, through advocacy, education, and access to high quality health and human services. JOB SUMMARY: The HEZ Outreach and Engagement Specialist will work to provide outreach opportunities for patients assigned to the Health Equity Zone panel and community residents who lack access to basic needs and information of services. Build and operate social media outlets to reach a wide range of community members in the Cranston and Warwick communities. Help educate residents on HEZ and HEZ projects, work with local partner organizations to outreach residents of Cranston and Warwick.

Requirements

• CHW certified or currently obtaining (preferred)
• Must be able to travel with use of a personal vehicle and have proof of vehicle insurance
• Must possess the ability to speak effectively before groups and actively engage the public in outreach situations
• Must possess the ability to interact respectfully with diverse cultural and socio-economic populations
• Oral and written communication skills at a level typically acquired through completion of a bachelor's degree program in public health, health education, communications or related program, An equivalent combination of education and experience will be considered.
• Knowledge of the health and human services infrastructure
• Strong computer skills with proficiencies in Outlook, Word, PowerPoint, Excel, internet-based applications, and Microsoft operating system
• Provide/maintain all required immunizations and/or vaccinations
• Complete all required background checks

Nice To Haves

• CHW certified or currently obtaining (preferred)

Responsibilities

• Provide outreach/in-reach to residents of Cranston and Warwick. Provide educational services available in both communities.
• Create and outreach on social media platforms. Engage with stakeholders to help boost HEZ's social media platforms and educate community services available to them.
• Attend meetings to share and obtain information for outreach platforms and to contribute with new ideas for HEZ's program.
• Provide structured resident education through letters, phone, face-to-face encounters, and internet platforms. Engage in follow-up conversations and offer assistance to individuals.
• Distribute outreach materials to community members, partner organizations and businesses to build coverage option awareness.
• Develop, discover, and attend community events to promote the HEZ's programs and opportunities.
• Collaborate with various local organizations to build awareness of the HEZ's program and build referral linkages.
• Attend and successfully complete all required training programs; participate in ongoing conference calls, webinars, and other professional development opportunities.
• Accurately provide required reporting to track goal achievement and client satisfaction.
• Assist in the development and implementation of organizational outreach and engagement initiatives.
• Work to effectively develop and nurture relationships with a diverse group of stakeholders
• Work to work independently and coordinate multiple tasks
• Work to enthusiastically communicate with potential enrollees
• Read and interpret documents
• Write routine reports and correspondence
• Other duties as assigned.

Benefits

• Our comprehensive benefits package includes 403(b), health insurance, vision and dental insurance, life insurance, long term disability, flexible spending accounts, health reimbursement accounts, tuition reimbursement up to $1,000 annually, Employee Assistance Program, generous vacation, sick and personal days, and up to 13 available paid holidays for full-time employees and some benefits are included for part-time employees.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 101-250 employees