Outreach and Data Specialist

Innovative Network of Knowledge•Odessa, TX

About The Position

The Outreach/Data Specialist is responsible for using sound professional judgment and best practices to ensure quality services are provided the service population via local partnerships, while maintaining compliance with established program standards and reporting.

Requirements

Required - Bachelor’s degree in a human service field or related field.
Required - 3 years’ experience providing direct services to the targeted population is required.
At least 1 year of experience in human services or a related field is required.
Learn, live and coach one team, one mission culture and values. Lead through change by bringing clarity, generating energy and delivering success.
Pass a pre-employment drug screen and random drug screens and maintain emotional control, and professional composure, at all times.
Provide proof or work eligibility status upon request.
Pass a pre-employment and biennial criminal background and motor vehicle check (fingerprints needed if applicant has lived out of state within the past 5 years)
Demonstrate the ability to: a. Respond sensitively and competently to the service population’s cultural and socio-economic characteristics. b. Communicate effectively in writing and verbally c. Work in a fast-paced environment. d. Maintain computer literacy required to meet the responsibilities of the position. e. Work effectively and without intensive supervision both independently and as a member of a multidisciplinary team. f. Travel locally as needed. g. Manage time effectively and efficiently.
Must possess a current and valid drivers license

Nice To Haves

Preferred – Experience in community outreach and proven track record of partnership creation & growth for sustained periods of time.
Bilingual preferred (Spanish)

Responsibilities

Help the team understand family dynamics relating to the client and help in planning client services.
Provide direct supervision over community event organization, which may at times be independent of grant leadership.
Maintain the continuity and integrity of the records and reporting as required for compliance.
Maintain records as required by contractor, including confidential documents which require sound judgement.
Act as a liaison between the INK/Thriving Texas Families Program and outside agencies, including contractors and community organizations.
Keeps Grant Director & Assistant Grant Director updated on status of program relationships.
Provides case notes and monthly billing information in a timely manner.
Will follow all procedures of the INK personnel manual.
Work with team to develop and ensure delivery of service plan to include outcomes and outputs.
Provide training and technical support to Lead Navigators, troubleshooting on behalf of grant leadership.
Make recommendations for community action to the Grant Director & Assistant Grant Director, executing plans independently.
Using stated policies and procedures report child abuse/neglect.
Maintains familiarity and knowledge of community resources and uses these appropriately to meet the needs of families.
Conducts community outreach in educating parents, professionals, and others about program and agency services, and child abuse prevention awareness.
Act as first line of communication between clients and Navigators for urgent feedback or program-related concerns. Must be able to independently problem-solve on behalf of grant leadership.
Other job duties as assigned.