Outpatient Treatment Coach

Serenity Mental Health Centers • Jacksonville, FL

9h • Onsite

About The Position

Support patients during scheduled outpatient treatment sessions
Provide consistency, encouragement, and a calming presence throughout care
Help create a welcoming, respectful, and supportive clinic environment
No medical background required — full paid training and national certification provided.

Requirements

• 2+ years of full-time professional experience in any field
• Clear, professional verbal and written communication skills
• Strong empathy, patience, and emotional awareness
• Reliable, punctual, and receptive to coaching
• Authorized to work in the United States
• Ability to pass a background check and drug screening

Nice To Haves

• Experience in customer service, hospitality, education, retail, or caregiving
• Interest in mental health, wellness, or patient support
• Comfort working closely with individuals in a clinical or service setting

Responsibilities

• Provide one-on-one support to patients during outpatient treatment sessions
• Operate and monitor treatment equipment (training provided)
• Encourage patients using positive tools such as goal-setting, journaling, and mindfulness
• Maintain accurate treatment records and communicate clearly with medical staff
• Ensure each patient experience is professional, supportive, and respectful
• Follow clinic protocols, safety standards, and compliance requirements

Benefits

• Competitive pay with advancement opportunities
• 90% employer-paid medical, dental, and vision insurance
• 401(k) retirement plan
• 10 PTO days (15 after first year)
• 10 paid holidays
• Paid training and national certification
• Supportive, mission-driven work environment

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 101-250 employees