About The Position

In an environment of continuous quality improvement, the Outpatient Services Technician is responsible for providing a full service of patient registration and other basic care responsibilities in the Outpatient Services center. Basic patient care functions will include phlebotomy, EKG, drug/alcohol screening and specimen collection, etc. Exhibits the MHS Standards of Excellence and exercises strict confidentiality at all times.

Requirements

  • High School Diploma, GED, or equivalent required.
  • Basic Life Support (BLS) required – will obtain during hospital orientation.
  • Typing, spelling, basic medical terminology, interpersonal skills and familiarity with computers.

Nice To Haves

  • Completion of a board eligible phlebotomy course with certification obtained preferred.
  • Additional coursework in Medical Assisting or previous hospital, physician office or other healthcare setting experience preferred.

Responsibilities

  • Provides safe environment for care of patients.
  • Maintains strict confidentiality at all times.
  • Accurately interprets written and verbal orders from physicians. Collects specimens appropriate to order.
  • Performs services such as ECG’s, drug screens and nasal washings as needed to ensure efficient patient treatment.
  • Demonstrates appropriate use of AIDET when registering patients.
  • Enters new patient data and/or verifies patient records are up-to-date, confirms the completeness of the electronic health record (EHR), makes changes as necessary, and completes an accurate registration.
  • Verifies insurance eligibility and benefits on each patient.
  • Performs estimations on ordered tests.
  • Collects out-of-pocket liabilities from patients upfront and applies and reconciles daily point-of-service cash reports.
  • Refers patient accounts to financial counselors when further explanation/education is needed regarding out-of-pocket liabilities, payment plans, etc.
  • Maintains compliance in RQI.
  • Assumes all other duties and responsibilities as necessary.

Benefits

  • Memorial Health System is proud to offer an affordable, comprehensive benefit package to all full time and flex time employees.
  • To learn more about the many benefits we offer, please visit our website at www.mhsystem.org/benefits.

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Education Level

High school or GED

Number of Employees

1,001-5,000 employees

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