Outpatient Services Front Desk
About The Position
Are you compassionate about animals? Do you want to work for an organization with a great cause? Join our wonderful team of dedicated employees! The Humane Society of Broward County, Inc., is a non-profit 501(c)(3) organization and is identified nationally as a “Leader in Animal Welfare”. We provide shelter, aid, and responsible adoptions to animals entrusted to our care, and educate the community about respect and kindness to all animals. Job Summary: Public Low-Cost Vaccine Clinic: To assist the Outpatient Clinic and Program Manager by performing clerical and administrative responsibilities. Job Type: Full-time, 4-eleven hours days (10 hours worktime, one-hour unpaid lunchtime), with a Saturday requirement, Sundays off. Compensation: Varies based on experience. Starting at $15/hr Work Environment: Requires handling of small and large domesticated animals.
Requirements
- High school diploma or general education degree (GED).
- Proficiency and experience with Windows-based software, MS Office products, and Chameleon/CMS or an equivalent integrated shelter software case management system, a plus.
Nice To Haves
- Knowledge and understanding of animal breeds, characteristics, and temperaments.
- Knowledge of proper pet care, pet first aid principles, and CPR.
- Prior work experience in a non-profit environment.
- Bilingual (English and Spanish) preferred.
Responsibilities
- Attends and assists in low-cost service clinic as needed.
- Greets clients and admits patients awaiting vaccination services.
- Presents paperwork and assists clientele with any questions or concerns regarding services or products.
- Reviews vaccination paperwork and prepares vaccines in accordance with vaccine protocol and veterinarians’ preferences.
- Maintains inventory of products used by the vaccine clinic.
- Assists veterinarian in medical procedures using proper restraint, including restraint of fractious animals.
- Assists clients with patients in the waiting room area.
- Updates client/patient paperwork, maintains medical records, and files records.
- Photocopies client handouts, surgery request sheets, and any needed forms.
- Completes rabies certificates and paperwork in a timely fashion.
- Maintains and organizes inventory, both medical and reception for the vaccine clinic, as needed.
- Reads and understands medical records and medical terminology related to vaccinations.
- Recognizes contagious/chronic illnesses.
Benefits
- 401K Retirement Plan with employer match (after 1 year of employment)
- Voluntary supplementary benefits
- Medical (100% employer-sponsored plans available), Dental & Vision Insurance
- 15k Life Insurance Policy (100% employer-sponsored)
- Paid Time Off (PTO): sick days, personal days, vacation time, and floating holidays.
- Holiday Pay
- Employee Assistance Program (EAP)
- HSBC Employee Perks (free or discounted shelter services and programs)
- Employee Discount Program
- Free Legal Benefits
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
101-250 employees
