Outpatient/Reservation Specialist

Hackensack Meridian Health • Hackensack, NJ

47d • $27

About The Position

Our team members are the heart of what makes us better. At Hackensack Meridian Health we help our patients live better, healthier lives — and we help one another to succeed. With a culture rooted in connection and collaboration, our employees are team members. Here, competitive benefits are just the beginning. It’s also about how we support one another and how we show up for our community. Together, we keep getting better - advancing our mission to transform healthcare and serve as a leader of positive change. The Outpatient/Reservation Specialist is responsible for the daily registration, pre-certification and insurance verification under the direction of the supervisor of Ambulatory Registration.

Requirements

• High School diploma, general equivalency diploma (GED), and/or GED equivalent programs.
• 1-3 years prior experience in a medical office.
• Proficient PC skills.

Nice To Haves

• Bachelor's degree may be substituted for some of the required experience.

Responsibilities

• Implements the Medical Center's pre-registration, pre-certification, referral procurement and insurance verification policies and procedures for the assigned ambulatory point of service.
• Captures and enters appropriate documentation of patient registration and demographic information in the patient accounting system to maximize billing accuracy.
• Complies with the department's patient financial responsibility collection policies.
• Provides patients with appropriate administrative information.
• Participates in audits of registrar accuracy and efficiency as it relates to accurate collection of insurance information and reimbursement.
• Participates in coding, scheduling, or related activities as required.
• Identifies the needs of the patient population served and modifies and delivers care that is specific to those needs (i.e., age, culture, language, hearing and/or visually impaired, etc.). This process includes communicating with the patient, parent, and/or primary caregiver(s) at their level (developmental/age, educational, literacy, etc.).
• Adheres to the standards identified in the Medical Center's Organizational Competencies.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees