Outpatient Rehabilitation Patient Account Registrar

Prime Healthcare•Kansas City, KS

1d•Onsite

About The Position

The Outpatient Patient Account Registrar is responsible for delivering exceptional customer service to patients and visitors by accurately processing registration, insurance verification, and financial counseling for outpatient services. This Patient Account Registrar is crucial to ensuring positive patient experiences and smooth operational flow within the healthcare setting. Here are some of the benefits of working at Prime Healthcare: Competitive compensation Medical insurance benefit plan 401K The per diem schedule consists of 2-3 days per week. Days are flexible: we are open 7:30 a.m. to 6:00 p.m. Monday through Thursday and 7:30 a.m. to 3:00 p.m. on Fridays

Requirements

High school graduate or GED equivalent
Effective written and verbal communication skills
Ability to multi-task and prioritize needs to meet required timelines
Analytical and problem-solving skills
Customer service experience

Nice To Haves

One year previous medical setting/hospital experience in scheduling or registration
Knowledge of medical terminology

Responsibilities

Efficiently complete patient registration and admission processes in compliance with organization policies.
Gather, verify, and record patient demographic and insurance information with precision.
Verify insurance coverage and obtain necessary authorizations
Communicate with insurance companies to confirm patient benefits and coverage limitations.
Discuss payment plans, co-pays, and out-of-pocket expenses with patients.
Provide cost estimates for outpatient services and address any billing inquiries.
Deliver friendly and professional service, attending to patient needs promptly.
Handle patient inquiries and resolve issues efficiently.
Work closely with clinical staff to support patient care activities.
Coordinate with billing and financial departments to resolve account discrepancies.