Outpatient Pharmacy Technician - PD - All - ECH Outpatient Pharmacy @ MV
About The Position
El Camino Health is committed to hiring, retaining and growing the best and brightest professionals who will carry our mission and vision forward. We are proud of our reputation in the community: One built on compassion, innovation, collaboration and delivering high-quality care. Come join the team that makes this happen. Applicants MUST apply for position(s) by submitting a separate application for each individual job posting number they are interested in being considered for. FTE 0 Scheduled Bi-Weekly Hours 0 Work Shift All Shifts: 8 hours Job Description Key Responsibilities Responsible for providing friendly and efficient pharmacy care to all customers. Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience. Performs duties as assigned by Pharmacy Manager, Pharmacist, and other supervisors including but not limited to: maintaining pharmacy workflow, and utilizing pharmacy systems to search and enter patient, prescriber, and drug information; ensuring all prescription information is entered and processed correctly; filling prescriptions by retrieving, counting, pouring pharmaceutical drugs, processing insurance billing and basic problem resolution. Provides and supports the implementation of business solutions and clinical services (i.e. Meds to bed program, Emergency department pharmacy services etc.). Responsible and accountable for registering all related sales on assigned cash register, collects and handles payments as required. Takes customer to OTC aisle to assist in locating products. Demonstrates phone etiquette and answers phone in a timely manner. Utilizes the inventory management system in order to maintain proper inventory levels and reduce partial filled prescriptions, process received orders, wholesaler returns, and removing outdated/damaged/expired drug returns Maintains safe and clean working environment by complying with procedures, rules, and regulations. Contributes to team efforts by accomplishing related tasks and results as needed. Additional Requirements: A team player with attention to customers, ensuring that both medical professionals and patients are responded to with accurate and timely information. Ability to work in teams, and ensuring timely completion of assigned work requirements. Possess excellent verbal, written, and interpersonal skills to deal with a diverse customer group. Strong problem solving skills. Knowledge of Federal and State laws, regulations, and standards regarding the provision of pharmacy services. Staying abreast on existing and new legislations and advising management on needed actions.
Requirements
- High School Diploma.
- Minimum 1 year current community pharmacy experience, or completion of an externship at El Camino Health
- Current ACTIVE California Pharmacy Technician registration.
- A team player with attention to customers, ensuring that both medical professionals and patients are responded to with accurate and timely information.
- Ability to work in teams, and ensuring timely completion of assigned work requirements.
- Possess excellent verbal, written, and interpersonal skills to deal with a diverse customer group.
- Strong problem solving skills.
- Knowledge of Federal and State laws, regulations, and standards regarding the provision of pharmacy services.
- Staying abreast on existing and new legislations and advising management on needed actions.
Nice To Haves
- Demonstrates knowledge of outpatient and retail drugs (prescription and non-prescription) and usual doses for various patient populations preferred.
- Pharmacy Technician Certification Board (PTCB) certified technician preferred.
- Completion of an ACPE Accredited or Board of Pharmacy approved Immunization training program preferred.
Responsibilities
- Providing friendly and efficient pharmacy care to all customers.
- Engaging customers and patients by greeting them and offering assistance with products and services.
- Resolving customer issues and answers questions to ensure a positive customer experience.
- Maintaining pharmacy workflow.
- Utilizing pharmacy systems to search and enter patient, prescriber, and drug information.
- Ensuring all prescription information is entered and processed correctly.
- Filling prescriptions by retrieving, counting, pouring pharmaceutical drugs, processing insurance billing and basic problem resolution.
- Providing and supporting the implementation of business solutions and clinical services (i.e. Meds to bed program, Emergency department pharmacy services etc.).
- Registering all related sales on assigned cash register, collects and handles payments as required.
- Taking customer to OTC aisle to assist in locating products.
- Demonstrating phone etiquette and answers phone in a timely manner.
- Utilizing the inventory management system in order to maintain proper inventory levels and reduce partial filled prescriptions, process received orders, wholesaler returns, and removing outdated/damaged/expired drug returns
- Maintaining safe and clean working environment by complying with procedures, rules, and regulations.
- Contributing to team efforts by accomplishing related tasks and results as needed.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
1,001-5,000 employees
