Outpatient Financial Counselor - U, FT Day

Boston Medical Center•Boston, MA

53d•$25 - $31

About The Position

Patient Financial Services, Certified Application Counselors provide application assistance to applicants and beneficiaries of Qualified Health Plans and insurance affordability programs including Masshealth and health insurance programs offered through the Health Insurance Exchange (HIX). The Certified Application Counselor interviews, assesses and screens patients for eligibility for qualified health plans. The Certified Application Counselor (CAC)is responsible for tracking and processing accurate, complete and timely applications with regards to BMC billing practices and procedures and consistent with the Certified Application Counselor Policy Requirements. Position: Outpatient Financial Counselor - U Department: Financial Counseling Schedule: Full Time, Day

Requirements

EDUCATION: High School diploma required, bilingual and hospital experience strongly preferred
CERTIFICATES, LICENSES, REGISTRATIONS REQUIRED: Individual must receive training and be certified as a Certified Application Counselor within 45 days of employment.
EXPERIENCE: Bilingual and hospital experience strongly preferred.
KNOWLEDGE AND SKILLS: Must be extremely organized, able to prioritize appropriately and make independent decisions, strong problem resolution skills.
Must be able to handle a heavy caseload of patients in an ongoing fashion and possess strong follow through skills.
Must demonstrate computer competency with use of keyboard and mouse and must demonstrate excellent customer service skills.

Nice To Haves

bilingual
hospital experience

Responsibilities

interviews, assesses and screens patients for eligibility for qualified health plans.
responsible for tracking and processing accurate, complete and timely applications with regards to BMC billing practices and procedures and consistent with the Certified Application Counselor Policy Requirements.