Outpatient Clinical Care Assistant

Cleveland Clinic • Cleveland, OH

350d

About The Position

Join Cleveland Clinic Hospital where research and surgery are advanced, technology is leading-edge, patient care is world-class, and caregivers are passionate. Cleveland Clinic is recognized as the No. 4 hospital in the nation, according to the U.S. and World News Report. In this role, you will be working under the supervision of a Registered Nurse (RN) and providers such as Physicians, Nurse Practitioners or Physician Assistants. While taking direction from nurses and providers, you will be providing world-class care to patients throughout your day. Although your daily tasks are site-specific, you will primarily focus on administrative and clinical work in an outpatient setting. This is an excellent opportunity for anyone interested in the healthcare field and who wants to further their career path. Training is provided for this role. Your schedule will consist of primarily working the day shift Monday through Friday.

Requirements

• High School Diploma or GED.
• Ability to read, write and speak English and follow oral and written instructions.
• Understanding of human anatomy sufficient to perform job duties.
• Knowledge and understanding of basic patient care activities.
• Basic knowledge of math.
• Minimum one year recent health care experience in a hospital or ambulatory setting required.
• Proficient in the use of an electronic medical record preferred.

Nice To Haves

• Customer service experience (preferred).
• Additional formal training/education may substitute some or all stated experience.

Responsibilities

• Completes the rooming process, to include but not limited to vitals, height, weight, and completion of intake questions and documents and reports abnormal findings to RN or LIP.
• Collects patient specimens, performs Point of Care Testing, and prepares specimens for transport to lab.
• Prepares patient for exams, tests and procedures and assists with exams, treatments and procedures using sterile technique as applicable.
• Assists with procedures such as EKG, Holter monitor application, pulse oximetry, hearing and vision screening, and disinfection and sterilization.
• Performs patient treatments as directed, to include the application of heat or cold, simple sterile dressing changes, and application and removal of casts, braces and splints.
• Reviews printed instructions with patients.
• Assists with wound care under the direction of the LIP.
• Documents in the electronic health record and assists with management of in-baskets and closure of care gaps.
• Assists with setting up the clinic for daily operations and closing clinic in accordance with departmental guidelines.
• Stocks supplies and linens as applicable. Cleans, monitors expiration dates and restocks dressing supply cart, checks AED units and oxygen tanks, and empties needle boxes using appropriate safety measures.
• Maintains all designated work areas in a clean and orderly manner.
• Assists in regulatory and safety monitoring and compliance audits as directed.
• Collaborates with members of the health care team to promote the delivery of patient care and the overall functioning of the department.
• Participates in department meetings and performs duties in an independent and assertive manner under the direction of an RN and/or LIP.
• Initiates CPR and other emergency measures as required.
• Performs administrative or clerical duties as assigned, including filing, reception, scheduling, data entry, patient outreach and patient registration.
• Other duties as assigned.

Benefits

• Access to many forms of training to further your career growth with Cleveland Clinic.
• Opportunities to advance and the support to get there.

What This Job Offers

• Job Type: Full-time
• Industry: Ambulatory Health Care Services
• Education Level: High school or GED