Outpatient Clinical Care Assistant/Medical Assistant - Women's Health

Cleveland Clinic

5d•Onsite

About The Position

Join Cleveland Clinic’s Main Campus where research and surgery are advanced, technology is leading-edge, patient care is world class and caregivers are family. Here, you will work alongside a passionate and dedicated team, receive endless support and appreciation, and build a rewarding career with one of the most respected healthcare organizations in the world. As an Outpatient Clinical Care Assistant specializing in women’s health, you will find yourself familiar with performing health screenings, collecting specimens, updating health records, keeping medical supplies stocked, maintaining examination areas, and monitoring, recording, and communicating patients’ conditions. Outpatient Clinical Care Assistants also perform administrative duties, such as appointment scheduling and patient registration, which offer a unique learning opportunity to expand your skillset. This position will also accept caregivers looking to become a Medical Assistant. As a Medical Assistant on this team, you will play a vital role in creating a welcoming and supportive environment for patients, families, and visitors. Working collaboratively with clinical and administrative staff, you will support medication management, patient monitoring, and a variety of clinical and office tasks. This position offers broad clinical exposure through hands-on involvement in patient care, compliance, and coordination with interdisciplinary teams. A caregiver in this position works Monday through Friday from 8:00am to 5:00pm. There may be extended hours based on facility needs.

Requirements

High School Diploma/GED
Understanding of human anatomy, basic patient care activities and math
Basic Life Support (BLS) Certification through the American Heart Association (AHA) or American Red Cross (within new hire period)
One year of recent healthcare experience in a hospital or ambulatory, homecare, assisted living, nursing home or long-term care setting OR additional formal training/education
Graduate from an approved Medical Assisting Program (As designated by the Enterprise MA Steering Committee) OR Military training as a Hospital Corpsman (HM), Combat Medic (68W) or Medical Service Technician (4N0X1) will be considered
Completion of a clinical externship (Extensive clinical experience may be considered in lieu of formal clinical externship)

Nice To Haves

Proficiency in the use of an Electronic Medical Record (EMR)
Medical Assisting Certification
Successful completion of Cleveland Clinic Externship

Responsibilities

Provide or assist with patient care in an outpatient clinic under the supervision of a Registered Nurse (RN) or Licensed Independent Provider (LIP).
Complete the rooming process, including vitals, height, weight, intake questions, documentation and reporting abnormal findings.
Collect patient specimens, perform point of care testing and prepare specimens for transport to the lab.
Prepare patients for and assist with exams, tests and procedures, such as EKG, Holter monitor application, pulse oximetry, hearing and vision screening, disinfection and sterilization.
Administer treatments as directed, including the application of heat or cold, simple sterile dressing changes and applying/removing casts, braces and splints.
Review printed instructions with patients.
Assist with wound care.
Document in the electronic health record.
Assist with setting and closing the clinic.
Stock supplies and linens.
Clean, monitor expiration dates and restock dressing supply carts, check AED units and oxygen tanks, and empty needle boxes using appropriate safety measures.
Initiate CPR and other emergency measures.
Assist with performing screenings and treatments by gathering and updating information related to health maintenance, identifying medication changes, updating allergy information, collecting specimens, performing tests and documenting patient care.
Monitor and communicate changes in patient condition.
Maintain equipment, medical supplies and examination areas.
Perform administrative/clerical duties, such as filing, reception, scheduling, data entry and patient registration.