Outpatient Administrative Specialist

SUNY Upstate Medical University • Syracuse, NY

182d

About The Position

Provide clinical administrative support to assigned ambulatory area. Provide information and assistance to patients regarding insurance requirements and services not covered; obtain insurance authorizations, referrals and denial processes. Assist with patient check-in and check-out procedures.

Requirements

• Associates Degree and two (2) years of relevant experience in a healthcare related setting OR equivalent combination of education and experience required.
• Working knowledge of medical terminology.
• Familiarity with medical coding.
• Excellent written/oral communication skills required.
• Ability to multi-task all support roles in a high volume setting.
• Excellent phone customer service skills.
• Strong computer skills and keyboarding are necessary.

Nice To Haves

• Working knowledge of computer systems such as Epic, Word, Groupwise, etc.

Responsibilities

• Provide clinical administrative support to assigned ambulatory area.
• Provide information and assistance to patients regarding insurance requirements and services not covered.
• Obtain insurance authorizations, referrals and denial processes.
• Assist with patient check-in and check-out procedures.

What This Job Offers

• Industry: Hospitals
• Education Level: Associate degree