Outpatient Administrative Assistant - Big Flats

Arnot Health System•City of Elmira, NY

18h•Onsite

About The Position

Are you an organized and detail-oriented professional looking to contribute to a patient-centered healthcare environment? Arnot Health is seeking a dedicated Outpatient Administrative Assistant to support our Big Flats clinic This role is essential in ensuring smooth daily operations by handling administrative duties, patient registration, scheduling, and billing. Your Schedule: Full-Time Monday - Friday Day Shift

Requirements

Education: High school diploma required; coursework in secretarial sciences preferred.
Experience: Minimum of three years of medical office experience preferred; knowledge of medical coding is a plus.
Skills: Excellent communication, organizational, and multitasking abilities.

Nice To Haves

coursework in secretarial sciences preferred.
knowledge of medical coding is a plus.

Responsibilities

Front Desk & Patient Check-In: Prepare daily schedules, answer calls, update patient demographics, collect co-pays, and maintain accurate financial records.
Billing & Documentation: Process billing superbills, track daily encounters, and manage medical records requests.
Scheduling & Check-Out: Arrange follow-up appointments, obtain prior authorizations, provide patient instructions, and document appointments.
Patient Support: Assist providers with scheduling referrals, forwarding medical records, and notifying patients of appointment changes.
Office Administration: Order supplies, distribute mail, and ensure smooth practice operations.
Compliance & Training: Maintain professional behavior, participate in mandatory educational programs, and adhere to OSHA compliance guidelines.