Outlets Attendant/Cashier

Sea Crest Beach Resort • Falmouth, MA

1d • Onsite

About The Position

The Outlets Attendant/Cashier is responsible for providing excellent service and preparing prompt food and beverage to guests while maximizing sales and guest satisfaction. This role is part of the Echelon Luxury & Lifestyle division of HHM Hotels.

Requirements

• High School Diploma or GED.
• 1 year of cash handling, and food preparation experience.
• Must be able to communicate clearly with guests, customers, supervisor and fellow employees in English.
• Must be able to analyze routine data to make appropriate judgments regarding the process of the food & beverage department.

Responsibilities

• Provide excellent customer service and maintain a professional presence at the cashiers’ station at all times
• Process financial /guest transactions in an accurate, efficiently, and timely manner
• Prepare and serve menu items such as coffees, drinks, sandwiches, salads, etc. in a prompt and professional manner.
• Follow food and beverage preparation and usage instructions to minimize waste.
• Up-sell menu items and specials to maximize food and beverage revenues. Work within policy to accommodate guests’ special food and drink requests.
• Ensure adequate supply of plates, utensils, napkins, and other supplies throughout shift; replenish/restock supplies and inventory according to established procedures and guidelines.
• Perform all pre-shift and post-shifts duties, side-work, and related paperwork.
• Maintain a clean, neat and well-organized work area, including but not limited to refrigerators, display cases, counters, and seating areas. Report all unsafe or malfunctioning equipment, safety hazards, or maintenance problems to management.
• Complete pre, running, and post shift side-work requirements
• Ability to multi – task with the needs of the business
• Know all pricing, promotions, and discounts that apply to pricing
• Knowledge of all amenities to properly transact and deliver to its completion
• Adheres to appearance, hygiene and uniform standards
• Responsible for opening, closing and running duties of cash handling policies and cash out process
• Adhere to all internal controls, policies, and procedures
• Attend all department and pre shifts meetings.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 1-10 employees